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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,089 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,089 reviews

March 30, 2022

I’ve had nothing but positive experiences! Bought my encore in 2020~ great car! Had it serviced twice- positive experience- loaner car- returned cleaner than whe it was brought it! My number o More

by hheath12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo, Matt Torres
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Apr 01, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 29, 2022

The service department was very unprofessional// It took over three hours to get any information on my vehicle// And the service charge was extremely high// It took an additional two hours to complete the s More

by wjordan7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. Here at Mark Christopher Auto Center, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 29, 2022

Gerald Waters is the best sales person I have ever had. This was my second one from him. Great experience More

by vickiescott89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters
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Mar 31, 2022 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 29, 2022

They are very kind and willing to help me and to assist me with my car. They kept me up on the progress of my car. Thank you so much . More

by KCCRAIGS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik silva
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Mar 31, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 29, 2022

Have not heard back from them since I bought my vehicle. I’m missing car parts and they do not care to help. Horrible service after leaving with the car More

by BRITOVANESSA75
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel
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Dec 14, 2021 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 28, 2022

Great work on my cars and I would consider another Cadillac. I just wish they weren't so busy...but it makes sense because they are very competent. More

by ASHLEY.JOHNS.BILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
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Mar 30, 2022 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 28, 2022

Ray and the other gentlemen I worked with were amazing, polite, honest! Shelley is great also! Thank you so much!!! More

by Lauren Dann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray, Shelley, Mike Cagey, Gerald Waters
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Mar 30, 2022 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 28, 2022

I am Very Happy with the Service Department. I have two Vehicles that I bought at other Dealerships. But I have them serviced at M/C More

by JJLicause
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie a Service writer
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Mar 30, 2022 -

Mark Christopher Auto Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 28, 2022

Too crowded/busy. Don't answer phone calls. Not enough loaner vehicles for customers. Short staff impacting quality service. More

by TARRONRILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
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Mar 30, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 28, 2022

Amazing experience I’ve been making business with dealerships they were Pontiac and Chevrolet I’m a repeat customer and very happy More

by Carmem conceicao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters
Report | Print
Mar 30, 2022 -

Mark Christopher Auto Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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