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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,078 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,078 reviews

March 24, 2022

Waited for my car for 30 min. You called me. It should have been ready. More

by MYBASEBALLBOYS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano, Frank Villalobos, Kyle Carey, Tony Catalano, Gil Gonzalez, Matt Torres, DAS Admin
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Apr 08, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 24, 2022

Great dealership buy all my vehicles from Mark Christopher Auto Center since 1975 Great sales department and Service Dept. Thank you Mike Cage to make this happen. More

by TINALEGGIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey
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Mar 28, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 23, 2022

Pulled up for service and the rep came right out and we went over why I was there and it was taken care of. And the work was on time. More

by waynebritt85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cadillac Rep
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Mar 24, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 23, 2022

Had a great experience with your sales staff and Larry. Walked in, saw the truck and we signed on it. Im a still waiting for the components to make some of the features work More

by herbarce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ángel and Larry made it all happened
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Mar 24, 2022 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 23, 2022

I dropped off my vehicle with what I believed to be a transmission issue and or, an eAssist problem. I strongly believe it’s an eAssist issue however, the service department couldn’t reproduce the probl More

by sstan2u
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the service writers name
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Mar 25, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 23, 2022

Absolute Pleasure doing Business with you Guy’s since 2009👍 Nobu in (Svc) Is Grrrrrr8 More

by Steven Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu D. (Svc.) Dept.
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Mar 24, 2022 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 23, 2022

Jackie was a great deal of help in service with all my needs and questions More

by TEE-NEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie in service, Gerald Waters
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Mar 24, 2022 -

Mark Christopher Auto Center responded

We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of our team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 22, 2022

Awesome dealership, great employees, did everything to make the experience go smoothly and we're helpful with every question we had. More

by KENNYJD6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT
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Mar 24, 2022 -

Mark Christopher Auto Center responded

We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of our team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 22, 2022

Joel and complete staff were very knowledgeable and helpful. No pressure and willing to run around for a customer who couldn’t decide. More

by JACJR99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Rodriguez
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Mar 24, 2022 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 22, 2022

Total disconnect from customers. . employees are removed from customer experienced. This place seems worn out More

by tshrina
Recommend Dealer
No
Employees Worked With
Never met my service rep.
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Apr 05, 2022 -

Mark Christopher Auto Center responded

Our team has acknowledged this review.

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