Mark Christopher Auto Center

Dario Gomez bad customer service in regards to keeping the customer informed and updated. 2nd time assisted by Dario and 1st time took 3 1/2 hours for oil change and a tire rotation. His excuse a hour of the customer informed and updated. 2nd time assisted by Dario and 1st time took 3 1/2 hours for oil change and a tire rotation. His excuse a hour of me waiting was they didn’t have Mobil one synthetic and he took over an hour to ask me if it’s ok for other motor oil to be placed in my gmc 2019. This week 2 1/2 hours for just oil change I was first one to arrive when doors open at 7am. Again failed to keep customer informed and when I went in to ask him what’s going on he was on the phone and didn’t even look up to acknowledge me. He saw me come in and hung his head down like ignoring I was there. His co worker was the one who acknowledged me. Very bad customer service on Dario behalf and it shouldn’t take multiple hours for a oil change especially being first on line that morning. Dario need to learn how to multi task and also keep aware of his customers he has during the day and keeping them informed. More urgency. More

Good service, adviser was helpful. Would give a 5 if Good service, adviser was helpful. Would give a 5 if the phones were answered, difficult to get through the line. But the service was good, so f Good service, adviser was helpful. Would give a 5 if the phones were answered, difficult to get through the line. But the service was good, so far so good. They diagnosed a problem another service center could not. More

Best dealership in SoCal! The staff is amazing to work with. Always a pleasure to shop at with. Always a pleasure to shop at More

I asked to have power steering checked and I also assumed that the other fluids would be checked. After getting my truck back the power steering was still making noise and upon checking the fluid level found that the other fluids would be checked. After getting my truck back the power steering was still making noise and upon checking the fluid level found out it was low. My tire pressure was also low when I brought it in and unchanged after service. I had to fill the power steering fluid and add air to my tires. I always bring my vehicles here for service, this time I was disappointed. More

We had a great experience with Mike Sheridan. He was very professional and easy to deal with. We would recommend Mark Christopher to anyone looking to buy a car. professional and easy to deal with. We would recommend Mark Christopher to anyone looking to buy a car. More

Ray lewis Service person was very helpful got me in an Ray lewis Service person was very helpful got me in an out in a timely manner Ray lewis Service person was very helpful got me in an out in a timely manner More

Needs better communication with car owners, other than that did good job with my truck that did good job with my truck More

Excellent service! We prefer getting our cars serviced at this dealership instead of going to one closer to our home! Juan always makes sure we’re taken care of when he’s there. this dealership instead of going to one closer to our home! Juan always makes sure we’re taken care of when he’s there. More

Avo was great and took care of me while I was there. Kept me up to date on the process of my servicing me up to date on the process of my servicing More

Service staff are very friendly & helpful. Avo took my info when I got to the Service area. He was very friendly & answered all my questions. My appt was with Juan Fletes, he's always been very patient & info when I got to the Service area. He was very friendly & answered all my questions. My appt was with Juan Fletes, he's always been very patient & helpful with all my concerns. He very prompt in answering my text messages. It usually impossible to reach the Service Dept whenever I've called. Even the main Operator has commented that they don't answer calls. She's even emailed them about my trying to reach them by phone. I appreciate Juan answering my texts! More