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Mark Christopher Auto Center
Ontario, CA
10,257 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,257 reviews
December 10, 2021
Deal went smooth. No haggling. Overall a pleasant experience. I would go back and recommend this dealership to others. experience. I would go back and recommend this dealership to others. More
by Kbrain7
Verified CustomerEmployees Worked With
December 10, 2021
Thank u for great service always get it done right . I had a window replacement. That needed to be done and they helped get it done had a window replacement. That needed to be done and they helped get it done More
by James
Employees Worked With
Long hair mexican dude baseball cap goat t
December 10, 2021
It was a pleasure to work with my salesman he made me feel very comfortble feel very comfortble More
by NICKANDNICOLE
Employees Worked With
December 09, 2021
Dropped car off during Thanksgiving week to be looked at and have oil change. Picked it up on Sat after Thanksgiving. Put multiple phone calls to Jackie, text her and never got back to me. I have a question and have oil change. Picked it up on Sat after Thanksgiving. Put multiple phone calls to Jackie, text her and never got back to me. I have a question about final bill. More
by angich6868
Employees Worked With
Jackie
December 09, 2021
Requested 3 items be checked.. vehivle was held for a week. 1 item identified and fixed.. others were told problem didnt exist.. showed service csr they were there when i picked up vehicle. Got a sorry week. 1 item identified and fixed.. others were told problem didnt exist.. showed service csr they were there when i picked up vehicle. Got a sorry you are right.. Horrible.. waste of time. More
by Tom123
Employees Worked With
Julie
December 09, 2021
This was a terrible experience. I made an appointment for an oil change. When I showed up, on time I was informed they were not doing any more oil changes that day. When I said I had an appointment they said an oil change. When I showed up, on time I was informed they were not doing any more oil changes that day. When I said I had an appointment they said they would do it but it would be at least 3 hours. I ended up calling my husband to pick me up and told them I would pick it up the next morning. When I showed up to get my Enclave it was ready but they had not applied my coupon. It took half an hour to get that corrected I understand they are short staffed but that should be communicated when the appointment was made. There were a lot of unhappy customers in the waiting area. More
by MBURNS10
Employees Worked With
Eric and Dario
December 09, 2021
They tell you that you have an “appointment” when in reality it is not an appointment. Mine was for 930 am and my car wasn’t taken to be serviced until 11 am. No shuttle or complimentary car to get back reality it is not an appointment. Mine was for 930 am and my car wasn’t taken to be serviced until 11 am. No shuttle or complimentary car to get back home during the 2.5 hour service. Terrible system for servicing cars. If I didn’t get a free service I would not take my car here. More
by NMDEMERE
Employees Worked With
Dino
December 09, 2021
The service attendants are professional and prompt. Service is good I've been talking my car and truck there for awhile now with no complaints yet 👍 Service is good I've been talking my car and truck there for awhile now with no complaints yet 👍 More
by RUSSROCKIT42
December 09, 2021
Very good customer service,estimate of time involved to complete job was quite accrurate. However, I was disappointed of the closing of the Cadillac service area complete job was quite accrurate. However, I was disappointed of the closing of the Cadillac service area More
by j9stokes2
