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Mark Christopher Auto Center

Ontario, CA

4.6
11,499 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,499 reviews

July 14, 2022

Arrived at 750 for a 8am appointment for an oil change and i drove off at 1030am. 2.5 hours. I waited in a waiting room with 4 tables, coffee machine looked old and unkept. The tv wasnt turned off by a st More

by JACOBLEEJACOBLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobo
Jul 18, 2022 -

Mark Christopher Auto Center responded

Jacob, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 14, 2022

Great experience at Mark Christopher buying a new Silverado! Sales managers were honest, helpful, and supportive. No hidden costs. I was given an OTD price that was just above MSRP, but ended with a More

by justintylermorris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Pena
Jul 18, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 14, 2022

Great group of people working there Very courteous And professional I am very satisfied customer More

by ralesmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 18, 2022 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 14, 2022

Took my brand new truck in to fix a sensor. They had my truck for 2.5days without it being fixed. They said they had to get the part in and would call me back. It’s been 3 weeks and I haven’t h More

by jen.gilbert707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Polytarhos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Mark Christopher Auto Center responded

Jen, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 14, 2022

The service was done very quickly. I did have to wait over 20 minutes after paying. They said the car was being washed. I would have preferred that they called me once the car was tota More

by VERALG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 18, 2022 -

Mark Christopher Auto Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 14, 2022

Ray Peters is an excellent service advisor and I really appreciated the time he took with us. Outstanding customer service and communication. He is a man of his word and this dealer definitely benefits fro More

by ATS owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters , Matt Torres
Jul 18, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 14, 2022

Excellent in all aspects. Kudos to Ray Peters in service. Have been customers for 40 years! And will continue. More

by RVRILEY81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Jul 15, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 14, 2022

Awesome experience buying my brand new 2022 Chevy Silverado. Cesar was very helpful and had plenty of information to offer. More

by ramirezlorenzo1978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar
Jul 15, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 13, 2022

My car is very very important to me and my well being they did a great job. More

by rpattersonb10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 15, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 13, 2022

Staff is friendly, courteous and always willing to help. I enjoy having my vehicle serviced at Mark Christopher. More

by GJOHN_425
Recommend Dealer
Yes
Employees Worked With
Avo Ijinian
Jul 15, 2022 -

Mark Christopher Auto Center responded

Thanks for your perfect review, GJOHN_425! We're glad to hear that our team was friendly, courteous, and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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