
Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Great customer service, great communication. I really enjoyed the process. 5 stars all the way. enjoyed the process. 5 stars all the way. More
Ray provided exceptional customer service. He updated me throughout the whole process and was very knowledgeable with his recommendations. MARK CHRISTOPHER- you should hire more associates like him. Hands d throughout the whole process and was very knowledgeable with his recommendations. MARK CHRISTOPHER- you should hire more associates like him. Hands down the best experience! More
Brought my 2020 Chevy 2500 in for an oil change and tire rotation. Scheduled it with my guy Avo Inijan Totally professional and knows the business rotation. Scheduled it with my guy Avo Inijan Totally professional and knows the business More
You charged the maintenance insurance quite a bit for your service and my check engine light came on a week later your service and my check engine light came on a week later More
Vehicle was going into low power mode under acceleration. Made an appointment, they blew it off for two days, then called me to say it was low on oil but didn’t know why. Proceeded to grill me in an accusato Made an appointment, they blew it off for two days, then called me to say it was low on oil but didn’t know why. Proceeded to grill me in an accusatory manner implying I didn’t have the vehicle serviced at the appropriate interval or had done something else to the vehicle. BTW, they told me the oil life and air filter was at 0%. Not true! Air filter was at 55% the day I got it back! Oil life was at 30% the week before I took it in. They proceeded to string me along for two weeks with no answers. Finally, they called and said GM was sending in a traveling engineer to assess the oil loss. Then it dawned on me…. This new vehicle only on its 3rd oil change did not leak or burn, the GM dealer simply didn’t put in enough oil last time they changed it. I asked if they considered that could be the reason. They said yes. But never did they ever mention that to me before I brought it up. Instead they said they still had no idea why it was low. Dishonest and only out to up sell you on services you do not need. Overwhelmed with work and didn’t offer a loaner until two weeks into the whole debacle! If you want customer service don’t go to Mark Christopher! More
I BROUGHT MY ATS IN BECAUSE OVER FLOW HAD A SMALL CRACK AND WAS LEAKING. I WAS TOLD MY RADIATOR WAS ALSO LEAKING FROM A SEAM AT A 1900.00 DOLLAR REPLACEMENT. I DECLINED ONLY TO FIND OUT THERE IS NO LEAK IN AND WAS LEAKING. I WAS TOLD MY RADIATOR WAS ALSO LEAKING FROM A SEAM AT A 1900.00 DOLLAR REPLACEMENT. I DECLINED ONLY TO FIND OUT THERE IS NO LEAK IN MY RADIATOR AT ALL THEN CHARGED 165.00 FOR NOTHING. SERVICE PERSONNEL WERE ALL GOOD . BUT TO BE STAIGHT LIED TO FOR THE MUCH MONEY CONCERNS ME. I WILL NOT BE BRING MY CAR BACK TO THIS DEALERSHIP. More
Very helpful and wonderful customer service! Outstanding service on my vehicle and will be back for all my services! service on my vehicle and will be back for all my services! More
From the first minute we entered the dealership we treated I felt as if we were priority concern of everyone we came in contact with. Everyone took the time to make us feel comfortable and took the ti treated I felt as if we were priority concern of everyone we came in contact with. Everyone took the time to make us feel comfortable and took the time,effort and care so that we had a full understanding and satisfactory feeling about the transaction. I would highly recommend and return to Mark Christopher Auto Center anytime. Thank you once again... More