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Mark Christopher Auto Center

Ontario, CA

4.6
10,199 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,199 reviews

September 08, 2021

Even though it was very busy, I got my oil change and was out of there in 40 mins. Fastest service ever. A happy customer. More

by Tom M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 10, 2021 -

Mark Christopher Auto Center responded

Tom, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 08, 2021

I cringe at the thought of dealing with a car salesman. Until I found myself dealing with Jason Ho. From our first conversation, which I reluctantly initiated, I found Jason to be forthright, attentive, an More

by NELSONL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Mark Christopher Auto Center responded

Nelson, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 07, 2021

I had an appt. for tues am. It was not looked at until Wednesday and then it was kept until late Friday. Service technician said they would give a 10 percent veteran discount but only approx 5 percent w More

by How236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Silva
Sep 08, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 07, 2021

Jason Ho was very courteous and knowledgeable when helping me obtain the vehicle i was seeking. Jason made everything go smoothly with no hassles. He was upfront with everything no hidden fees. More

by KEITHG044
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this review. We are pleased to hear that Jason was able to provide an efficient and overall positive experience. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 07, 2021

Consummate professionals big time help in my life forsure. Emad and JT took care of me like family. Cannot express my gratitude enough. God bless More

by JOEYSTRAUSS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emad, JT
Sep 08, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 07, 2021

They were very helpful they were very quick clean and considerate while working on my truck.I would love to come back when I need to and I will definitely tell others about the service that I received f More

by Billiedarthard50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jone
Sep 08, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2021

Had an appointment for an oil change and took 3 hours to be done Never got my part ordered took 2 months and I couldn’t wait any more, canceled More

by CHRISTINELE1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember who it was
Sep 07, 2021 -

Mark Christopher Auto Center responded

Your experience with us does not reflect our standards of customer service, Christine. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2021

Although I encounter a line for the service, I spent 1 hr and 40 mins from start to finish. The waiting area had plenty of space and very clean too. More

by Feetpink
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Sep 08, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2021

Nice but this was the first time that nobody Meet me at my vehicle. And I didn’t like that he texted me and told me what was wrong with my vehicle instead of calling me I found it very difficult to get a h More

by NIBOR77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mini
Sep 07, 2021 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2021

The service was good. Only thing that sucked is that my wife’s prescription sunglasses came up missing after the visit. They were over 300$ prescription glasses… More

by RAYDURRZ_1
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t remember the name
Sep 07, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Sep 09, 2021 -

RAYDURRZ_1 responded

I tried calling you. I left u a voice mail with my phone number and i still haven’t received a call back. 9096099526 MARCOS ESPINOZA

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