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Mark Christopher Auto Center

Ontario, CA

4.6
10,260 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,260 reviews

May 19, 2021

My service advisor was well with communicating with me, however The communication between advisor and servive tech is lacking somewhere. 1.5 of 4 issues resolved. 1 delayed due to parts, understandable. 1 More

by Haro
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Avo and technician name unknown.
May 21, 2021 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 18, 2021

45 minutes to check-in car even with a scheduled appointment is ridiculous. 2 services on the invoice that said I declined them at 15:19. The service dept didn't call the house until 3:39pm so obv More

by SH
Recommend Dealer
No
Employees Worked With
Nobuyoshi Domon
May 19, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 18, 2021

This is the fourth vehicle I purchased from Mark Christopher. The staff, especially sales associate Jerry Pena, treated my wife and I with courtesy, honesty and professionalism. Jerry Pena did an More

by Andy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Pena
May 19, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 18, 2021

The inspection was not completed on my new car. The tires don’t have enough pressure , which I would have assumed gets check during inspection before provided to the customer. More

by NAJISAADAT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who did inspection.
May 19, 2021 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 18, 2021

It was a good experience. Great communication from Joe Gonzales our sales person. This is my third time purchasing from Mark Christopher and had by far best experience with Joe. More

by Erikjones77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 18, 2021

Mark Christopher Chevy was a nice helpful dealership to deal with tony and Vince and Sam are helpful understanding the vehicle and all the paperwork More

by RJJR79
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Vince sam
May 19, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 18, 2021

Sales person Caesar was outstanding, this is our 4th car from your dealer. We are loyal customers. Sam from Financing is also great he has closed all of our deals More

by KMARSHALL2322
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 17, 2021

Good service since I bought my car here until now I still bring my car for better service and better quality. 5 stars for me. More

by Lea Arpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
May 17, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 17, 2021

I’m from Arizona and the Check Engine light on, I showed at this great Service Center an problem fixed great peace of mind t More

by jose.saralegui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kabu
May 17, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Jose! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2021

They have a good service the place is clean I feel good there and I like it The people there is nice and kind all service people Is nice people More

by JFMORALES230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
May 17, 2021 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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