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Mark Christopher Auto Center

Ontario, CA

4.6
10,256 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,256 reviews

May 13, 2021

Had my air compressor go out after previous air conditioner leaks. Matt service manager and Juan were instrumental and went above and beyond to help mitigate my concerns. I appreciate all their eff More

by Donna.lira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan, Matt Torres
May 14, 2021 -

Mark Christopher Auto Center responded

We appreciate your kind words, Donna. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 13, 2021

Jason Ho is an excellent sales representative. He was informative and honest. He had no hidden agendas. I would recommend Jason to family and co-workers. More

by CARLATAYLOR25
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 13, 2021

If it’s time to have your automobile serviced, it’s nice If it’s time to have your automobile serviced, it’s nice to deal with someone that makes the experience pleasant. My Cadillac Service Advisor Nobu More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
May 14, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 12, 2021

I took my car in (by tow truck) on Monday morning due to it losing power on Saturday. It turned out to be a minor problem and they called me in a couple of hours to let me know it was fixed. I was so reliev More

by Carol L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t get her name
May 14, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Carol! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 12, 2021

Nobu did a great job getting my car serviced right away. Only thing I wished was different is being able to retrieve my service history from Las Vegas to avoid the back and forth between dealerships. A com More

by JamiNapolitani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
May 14, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback, Jami! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 12, 2021

Great reasonable prices and we left happy with our purchase and our salesman Jason Ho made our experience that much better. Would buy there again! More

by Marco G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 12, 2021

JT did an exceptional job helping me secure my new suv. Unfortunately there wasn't much room to negotiate price and my interest rate is high but that's my fault. No pressure sales experience and I walked a More

by rcameronohio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cagey
May 12, 2021 -

Mark Christopher Auto Center responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Mark Christopher Auto Center. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 12, 2021

I love this dealership especially the service department. My service provider is Ray Peters he's not just a service provider it takes a few minutes to get to know the customer and I do like that. By the ti More

by r.shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
May 14, 2021 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 12, 2021

Awsome service from start to finish the service writer was kind and professional and the wait time was short I was greeted with a smile awesome service More

by CLICKSCATERING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie
May 14, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 12, 2021

I purchased a Silverado truck on May 5. The experience was not a good one. On May 10 I returned our Silverado truck to the service center to get a clear coating put on it. I was hoping that the experience More

by Jeannette.schmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kaggie
May 14, 2021 -

Mark Christopher Auto Center responded

Jeannette, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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