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Mark Christopher Auto Center

Ontario, CA

4.6
10,254 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,254 reviews

May 07, 2021

I personally worked with Dionel Martinez to make my I personally worked with Dionel Martinez to make my purchase. He went above and beyond to buying experience as easy & as enjoyable as possible. The More

by SEASTON418
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dion Martinez
May 10, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 07, 2021

Ray and the Staff are very friendly. Ray goes above and beyond for his clients. The dealership is very clean and organized. Im Very happy !! More

by Vzebra21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RAY
May 10, 2021 -

Mark Christopher Auto Center responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2021

We bought our 2019 escalade from you. Go expirence we also take our fleet vehicles to you for service and deal with Mr. Nubo. He is honest and feel we can trust his judgment when it comes to repairs and More

by Gino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Nobu
May 07, 2021 -

Mark Christopher Auto Center responded

Thank you for the positive review, Gino and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2021

I had an appointment at seven. My vehicle didn’t Get taken in till around eight. Then waited almost 2 hours for service. I believe a little too long. More

by Maggie
Recommend Dealer
No
Employees Worked With
Not sure
May 10, 2021 -

Mark Christopher Auto Center responded

Maggie, thank you for sharing your experience with us. Here at Mark Christopher Auto Center, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2021

Julie was helpful and friendly. She greeted us with a smile and kept us informed on when the car would be ready. Picking the car up was easy without issue More

by laura.french
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
May 10, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2021

Our initial sales rep Armando was awful. He didn’t know how to treat a serious customer. Fortunately Alex stepped in and did a fabulous job. He made my wife and I feel like our business was important and v More

by FLORES3133
Recommend Dealer
No
Employees Worked With
Armando Nuno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Mark Christopher Auto Center responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 06, 2021

It took a long time to get parts . I wasn’t kept up on progress. Car was was broken so my car wasn’t washed. More

by Kklock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
May 07, 2021 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2021

Great service! Overall my experience was easy and everything was explained to me by Julie. I loved that we could wait in the car until someone met us out in our cars! More

by NUBIA_WILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie, Matt Torres
May 07, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2021

Excellent customer service and excellent work done on my escalade. Thx u and I do highly recommend Sandra as employee of the month and I wish her a healthy bany More

by alant52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2021

They gave us great service and the job was done a day before. Mr. Gomez was also very helpful and personable. Would come back again. More

by Rog310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
May 07, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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