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Mark Christopher Auto Center

Ontario, CA

4.6
10,244 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,244 reviews

April 27, 2021

Final work completed satisfactorily, but delayed a day due to miscalibrated dealership equipment. This caused concern that replacement parts would be likewise damaged, but this did not occur. More

by Frederick Navarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie front counter, Jackie Klosky
Apr 28, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 27, 2021

They really tried to find out what was going on with our vehicle. The customer service team were ALL helpful. We would definitely recommend them to others. More

by Gary Sookram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 28, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 27, 2021

Great high quality fast service.I was very pleased with Jack’s and her level of service and care for my truck. Thank you Anthony More

by anthony.reyes
Recommend Dealer
Yes
Employees Worked With
Jackie
Apr 28, 2021 -

Mark Christopher Auto Center responded

We cannot thank you enough for this glowing review of our service center, Anthony! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 27, 2021

Sandra in the service department went above her job duties to try and help me. It’s too bad GM doesn’t have the same customer service she does. They can learn from her. I’d recommend mark Christopher A More

by havasudesiree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra
Apr 28, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 27, 2021

They took very good care of us. Explained everything.---We would use them again. We were buying out our lease ---keeping the car and we were not rushed with decesions More

by marion.dean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky was very helpful, Mike Cagey
Apr 28, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 27, 2021

Pricing to replace the engine and cabin filters was way too expensive. I had to complete those items myself. Also pricing to replace the shocks is 1500. I can find the the shocks online for $600 total. More

by kenikid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabu Domon
Apr 28, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 27, 2021

The job was done. They contacted the warranty company and had everything replaced and covered. Just one HUGE complain, my truck was FILTY. I know I didn't bring it in spotless but it was in the shop since la More

by Mscocomacias
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not listed
Apr 28, 2021 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 27, 2021

A great experience! Easy purchase no pressure.Ozzy was A great experience! Easy purchase no pressure. Ozzy was very nice and approachable. I definitely would go back to markchristoper for My next car p More

by RJUDY569
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Mark Christopher Auto Center responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 26, 2021

I was very impressed with my salesman Joel. He was not pushy whatsoever and he had the vehicle I ended up purchasing. Mark Christopher is highly recommended by me!!! I will buy from them for my next car t More

by CINDYWILSON446
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Apr 28, 2021 -

Mark Christopher Auto Center responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Mark Christopher Auto Center. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 26, 2021

Service was great but was there for almost 3 hours just for an oil change. I had even made an appointment days in in advance More

by MANNY11032016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 28, 2021 -

Mark Christopher Auto Center responded

Manny, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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