Mark Christopher Auto Center

Dropped car off Wednesday. Didn't get car back until Friday. Asked to get wheel TPMS corrected and tires rotated when speaking to female advisor when approving initial repairs, and this was not done. Pa Friday. Asked to get wheel TPMS corrected and tires rotated when speaking to female advisor when approving initial repairs, and this was not done. Paid cashier and waited literally 30 minutes for car when picking up. More

It took 3.5hrs to do a standard service, that's unexceptable. I don't know how you can make a profit by charging $73.00 for 3.5hrs work? unexceptable. I don't know how you can make a profit by charging $73.00 for 3.5hrs work? More

Service was fine. It took a very long time, but the results seem to be worth it. A courtesy shuttle is still needed even though we are in the times of COVID19. results seem to be worth it. A courtesy shuttle is still needed even though we are in the times of COVID19. More

Dropped off my 2015 Chevy Spark for an oil change and tire rotation. Was greeted promptly. Work was completed fast. Thank you Mark Christopher Chevy! tire rotation. Was greeted promptly. Work was completed fast. Thank you Mark Christopher Chevy! More

For the most part service work is great. Always keep some old school mechanics and some new ones to keep as much knowledge as possible. Jackie is great at helping and communicating. old school mechanics and some new ones to keep as much knowledge as possible. Jackie is great at helping and communicating. More

Service rep was great! She was helpful and informative . The only issue was that today (next day after service) there was an oil stain in my driveway from the oil filter. Second time it’s happened with the The only issue was that today (next day after service) there was an oil stain in my driveway from the oil filter. Second time it’s happened with the service department with the same issue. Not happy. More

I had appt at 815am. Upon arrival I requested a shuttle back home and they do not have one anymore. They should state rhat when making a appt online. I waited for a call and I had to call 2xs and appare back home and they do not have one anymore. They should state rhat when making a appt online. I waited for a call and I had to call 2xs and apparently the service station is too busy. I left a message for my service advisor and did not get a call back. I'm glad I didn't wait for my vehicle because they would of forgotten about me. I called the following day to see what's going on. And again. I had to leave a message. Like really . I finally got a call about 10 and he said your car will be ready I'm a couple of hours. Yeah right 4pm I get a call. I'm going to take it to Glendora Chevrolet which has better service More

I used coupon mailed by this dealer, gave it at check-in, they didn’t apply it. Cashier said they can’t apply it, the service advisor should. I didn’t have time to go back to advisor, so forget the coupon. 4 they didn’t apply it. Cashier said they can’t apply it, the service advisor should. I didn’t have time to go back to advisor, so forget the coupon. 4 hours later after I dropped off my truck, service advisor called me saying my truck is ready for pick-up, and added it’s important to get the rear brakes fixed since it has only 3mm left. But why was I not informed earlier? I could have made them fix it while my truck was there? Now I have to return to get it done! More

The service advisor was hard to get in contact with . Suggests for repairs should have been thought out better for me. And just giving a price without checking with tech turned me off . He gave me a ridi Suggests for repairs should have been thought out better for me. And just giving a price without checking with tech turned me off . He gave me a ridiculous price. More

Professional and kind. Pleasure to be around and always nice. Answer any questions that a person ask. No questions is a dumb question. Good people nice. Answer any questions that a person ask. No questions is a dumb question. Good people More