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Mark Christopher Auto Center

Ontario, CA

4.5
10,145 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,145 reviews

March 06, 2021

I drop off my vehicle with Nobu and trust him to do what's needed he keeps me informed technicians do a great job.outstanding service More

by DVANNISPEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu, Eduardo, Robert
Mar 08, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 06, 2021

Maybe would consider purchasing a suv from the dealership the service department is well organized and efficient but some coffee and donuts would be nice while waiting More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 08, 2021 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 06, 2021

A loyal customer for rover 25 years..I think that says A loyal customer for rover 25 years.. I think that says it all. I today’s world it’s tough to answer yes to liking, trusting, feeling confident in t More

by ACTIVEFAMILY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fletes
Mar 08, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 05, 2021

The car was not squeaking when we went to dealer now the brakes are squeaking, the parking brake light was on and took a while to figure out how to fix it. In that process the brakes are bow squeaking and n More

by barwjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobu in service dept.
Mar 08, 2021 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 05, 2021

Awesome customer service from the sales , to finance everyone was polite, respectful and just made you feel welcome . But Chevy doesn’t have many incentives for buying such an expensive truck . Truck More

by SOPHIA.M.OCHOA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Joffre / ray khoury
Mar 08, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback, Sophia! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 05, 2021

Thanks Mark Christopher for the good service. Thanks Juan Fletes for your good service to. Always doing excellent job! All u guys are do a excellent job!! More

by Yesenia S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Mar 08, 2021 -

Mark Christopher Auto Center responded

Yesenia, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 05, 2021

Fast and attentive. I didn’t have to wait long since I didn’t have an appointment. I like your waiting area that is one reason I go from San Bernardino to Ontario! More

by RBICONDOVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Mar 08, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 05, 2021

Out of all 5 dealerships I went to you gave me the best price so friendly such knowledgeable people made me feel very comfortable best More

by CATHKENO49@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos
Mar 08, 2021 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 05, 2021

I love you guys! You guys are awesome . Julia the advisor was great! Very helpful and kept me up to date . Thank you so much More

by Jackie-ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 08, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 05, 2021

The aervice was very good had to get the service and sales managers.involved and were very helpful in attempting to resolve my transmission issues .I have an 8 speed that has shown to be very troublesom More

by Ob1cubman.wo56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth -transmission technician julie Escobar , Gerald Waters
Mar 08, 2021 -

Mark Christopher Auto Center responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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