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Mark Christopher Auto Center

Ontario, CA

4.5
10,147 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,147 reviews

March 05, 2021

I love you guys! You guys are awesome . Julia the advisor was great! Very helpful and kept me up to date . Thank you so much More

by Jackie-ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 08, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 05, 2021

The aervice was very good had to get the service and sales managers.involved and were very helpful in attempting to resolve my transmission issues .I have an 8 speed that has shown to be very troublesom More

by Ob1cubman.wo56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth -transmission technician julie Escobar , Gerald Waters
Mar 08, 2021 -

Mark Christopher Auto Center responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 04, 2021

I told the clerk what happened causing the transmission to burn out she said no $3,800 + $560 fire truck for a van rental which didn't really solve my problem I prayed him another $300 for a purge valve wh More

by Jlwhandyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julie
Mar 04, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 04, 2021

Being that it was my first time there it was very pleasant and professional .other than that I cannot give any ratings since I’ve yet to establish a history with you . But not bad for the first visit More

by alexb316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None to mention there not on the list
Mar 04, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback, Alex! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 04, 2021

I was there for 7 hours and I wasn’t kept in the loop as to why it was taking so long, even though I was promised an update. More

by cjames07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Mar 08, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 04, 2021

I had a situation I needed to discuss and Matt Torres was amazing with a solution that was beneficial for both the dealership and me. More

by MYRADAVOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Mar 08, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 04, 2021

Truck has been at Mark Christopher Chevrolet almost 3 weeks with no help from anyone on a warranty not wanting to be covered from GM. More

by Moises
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos, Matt Torres
Mar 04, 2021 -

Mark Christopher Auto Center responded

Our team has acknowledged this review.

March 03, 2021

Very professional staffing especially Alex great experience in shopping for a new car. Time spent in completely paperwork was great and delivery of the car was quick. More

by CHUYPEINADOC45BASEBALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 04, 2021 -

Mark Christopher Auto Center responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 03, 2021

Arrived and was immediately greeted by Nick. He was very helpful and courteous. He made our first car purchase very easy and enjoyable. Thank you so much More

by DREAALVARADO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Mark Christopher Auto Center responded

Drea, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 03, 2021

I'm very happy, I had a oil change change and air filter in lease than a hour. The sales lady Jackie is great, she moved my car right along. This is with off a appointment.' More

by SAIZ54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Mar 04, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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