Back

Mark Christopher Auto Center

Ontario, CA

4.6
10,239 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

By Type

Showing 10,239 reviews

March 20, 2021

Thank you Mark Christopher! Joe Gonzalez was great! He was able to help me find exactly what I was looking for! His team was patient and very helpful. I also want to thank Sam for providing great service More

by Absolutefreedomcorp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Mark Christopher Auto Center responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Joe and the rest of the Mark Christopher Auto Center team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 20, 2021

The GMC dealership took good care of us when we arrive they gave us a loaner we drove it home we came back up pick up the truck everybody was very courteous they treated us like royalty on all of the serv More

by JASRRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 20, 2021

Service rep DARIO was extremely helpful. Explained all and had all five issues taken care of. I am happy. I will surely be back for service. More

by dejaro2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DARIO GOMEZ
Mar 22, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 20, 2021

Every time I get my car serviced here it takes an inordinate amount of time. I realize that with COVID protocols everything takes longer, but even after making an appointment it took 30 mins to just More

by CHRIWALLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Mar 22, 2021 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 19, 2021

Ray is the best service writer at the dealership. He all way's takes care of me when other at the dealership over looks me. More

by FDHUFFMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Mar 22, 2021 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 19, 2021

Mark Christopher Chevrolet serviced my impala and I loved the results. I will make sure I continue to take my car in for more services. More

by BALTAZARGONZALES45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 22, 2021 -

Mark Christopher Auto Center responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 19, 2021

They're the best I love them they always take care of my car there very professional and I wouldn't take my car to no other place More

by Brian cage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jullie
Mar 22, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 18, 2021

Mal servicio me dañaron un sensor y un porta teléfono no me solucionaron el problema lo que dijeron que tenía que pagar 190 dólares para cambiar el sensor More

by manuelintriago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 19, 2021 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Mar 19, 2021 -

manuelintriago responded

Ok

March 18, 2021

I had a basic service performed first thing in the morning. All was fine except for the promised wait time was exceeded by about an hour. More

by taozols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 19, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 18, 2021

I WENT TO TURN IN LEASE ANN THE SALESMAN THAT I TALK TO WAS BUSY SO JOEL RODRIGUEZ HELP ME WITH ALL OF MY NEEDS More

by JONESEARL175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOEL RODRIGUEZ 5 STARS
Mar 19, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

...
638
...