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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,159 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,159 reviews

March 05, 2021

Thanks Mark Christopher for the good service. Thanks Juan Fletes for your good service to. Always doing excellent job! All u guys are do a excellent job!! More

by Yesenia S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
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Mar 08, 2021 -

Mark Christopher Auto Center responded

Yesenia, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 05, 2021

Fast and attentive. I didn’t have to wait long since I didn’t have an appointment. I like your waiting area that is one reason I go from San Bernardino to Ontario! More

by RBICONDOVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
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Mar 08, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 05, 2021

Out of all 5 dealerships I went to you gave me the best price so friendly such knowledgeable people made me feel very comfortable best More

by CATHKENO49@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos
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Mar 08, 2021 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 05, 2021

The car was not squeaking when we went to dealer now the brakes are squeaking, the parking brake light was on and took a while to figure out how to fix it. In that process the brakes are bow squeaking and n More

by barwjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobu in service dept.
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Mar 08, 2021 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 04, 2021

I had a situation I needed to discuss and Matt Torres was amazing with a solution that was beneficial for both the dealership and me. More

by MYRADAVOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
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Mar 08, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 04, 2021

I was there for 7 hours and I wasn’t kept in the loop as to why it was taking so long, even though I was promised an update. More

by cjames07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Report | Print
Mar 08, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 04, 2021

I told the clerk what happened causing the transmission to burn out she said no $3,800 + $560 fire truck for a van rental which didn't really solve my problem I prayed him another $300 for a purge valve wh More

by Jlwhandyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julie
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Mar 04, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 04, 2021

Being that it was my first time there it was very pleasant and professional .other than that I cannot give any ratings since I’ve yet to establish a history with you . But not bad for the first visit More

by alexb316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None to mention there not on the list
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Mar 04, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback, Alex! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 04, 2021

Truck has been at Mark Christopher Chevrolet almost 3 weeks with no help from anyone on a warranty not wanting to be covered from GM. More

by Moises
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos, Matt Torres
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Mar 04, 2021 -

Mark Christopher Auto Center responded

Our team has acknowledged this review.

March 03, 2021

Fast and professional team who always takes care of my volt. Ray is always a pleasure to deal with. Please bring the courtesy shuttle back! More

by mg_two
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray (service), Matt Torres
Report | Print
Mar 04, 2021 -

Mark Christopher Auto Center responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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