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Mark Christopher Auto Center

Ontario, CA

4.6
10,241 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,241 reviews

March 18, 2021

I WENT TO TURN IN LEASE ANN THE SALESMAN THAT I TALK TO WAS BUSY SO JOEL RODRIGUEZ HELP ME WITH ALL OF MY NEEDS More

by JONESEARL175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOEL RODRIGUEZ 5 STARS
Mar 19, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 18, 2021

Mal servicio me dañaron un sensor y un porta teléfono no me solucionaron el problema lo que dijeron que tenía que pagar 190 dólares para cambiar el sensor More

by manuelintriago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 19, 2021 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Mar 19, 2021 -

manuelintriago responded

Ok

March 18, 2021

Delt with Kyle,, was a great and simple experience. Did everything he promised . I have purchased 5 new vehicles from Delillo Chevrolete and have had good service however it was never been so simple to dea More

by DRAGRACEVW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Carey
Mar 19, 2021 -

Mark Christopher Auto Center responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 18, 2021

Juan Fletes is always the best when it comes to getting a service, or any other concerns that need tending to. He'd get five stars if his name was on the list on this site I had to knock off a star because More

by Matthew Frizzell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Mar 19, 2021 -

Mark Christopher Auto Center responded

Matthew, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 17, 2021

I drove from Barstow for the service!! Won’t ever go to I drove from Barstow for the service!! Won’t ever go to Victorville Chevy again Was fast on a very busy day even pointed out a few extra things wro More

by BIGAL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Mar 17, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 17, 2021

My due bill for part was ignored for almost 3 months after buying the vehicle. I called multiple times and was never given a response. Finally spoke to Jerry and he advised me that my parts hadn’t been More

by ALRUBALCABA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 19, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 17, 2021

Fernando is Outstanding, very personal, very professional, wanted to make sure I was completely satisfied. I'm very Happy with Mark Christopher. I will be back for service. More

by MKCDTL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando
Mar 19, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 17, 2021

Jackie is great. I had my battery replaced but when I picked my car up zhe seat was all the way back and Itried to use the seat controls but they didnt work and the shifter lights wouldnt come on. Unfo More

by JHUGHES1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 19, 2021 -

Mark Christopher Auto Center responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 17, 2021

Nobu is a great service advisor that will take care all of your needs and make you still help feel happy about getting your car serviced at mark Christopher Cadillac More

by TEE-NEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nobu
Mar 19, 2021 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 16, 2021

I was shopping around until I spoke with Jason Ho. I asked for what I was looking for he did an amazing job. Best teamwork from the sales and financial department. More

by raul21eg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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