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Mark Christopher Auto Center

Ontario, CA

4.6
10,817 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,817 reviews

June 11, 2021

Excellent all around. Things were very organized and efficient, friendliness, accuracy. highly recommend to all. A pleasure to deal with this dealership. Very impressive staff and highly efficient More

by bishopkyrillos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadi Salib, Sameh Abdelmessih, joe
Jun 14, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 11, 2021

Oil change and tire rotation service and promised timeline was very helpful. We highly missed having the extra mile service of a signature vehicle wash. More

by DEBBIE34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie, Matt Torres
Jun 14, 2021 -

Mark Christopher Auto Center responded

Debbie, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 11, 2021

Very helpful in choosing my vehicle .. making a deal process went smooth and people at mark Christopher are very patient and polite … Thanks to all More

by PARREGUIN1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey
Jun 14, 2021 -

Mark Christopher Auto Center responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 11, 2021

Super great very patient and very nice. The people were very patient with me to help me get a car for myself. Super clean the car great exterior. More

by FAVEM13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Jun 14, 2021 -

Mark Christopher Auto Center responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 11, 2021

Jackie K is a great customer service person. Mark Christopher is the best dealership I’ve ever gone to for service. Parts Dept is also great. More

by slickli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 11, 2021

I had a great experience upgrading my Cadillac XT4 to a XT5. Customer service was excellent. I will be back for all future auto purchases. More

by NAILSON80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Carey
Jun 14, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 10, 2021

I dropped off the car on 6/2 and took a week to get back!! I asked Ray Peters to have the top cover replaced and Nothing and I told him to have them check the Air Conditioning cause it make a noise and More

by gutierr9L@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Peters
Jun 11, 2021 -

Mark Christopher Auto Center responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 10, 2021

I was told 2.5 hrs but it was quicker than that. I was pleasantly surprised and liked getting done so i could be on my way More

by Ptvenusian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie was great. She came over and told me she took care of my concern, Matt Torres
Jun 11, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 10, 2021

I always go to Mark Christopher. Eric is always available either through text or phone call. He was very helpful and the service I requested was done the exact day. The only down size was waiting 5 hours fo More

by GMC user
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 11, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 10, 2021

We are on round three trying to get the mechanical issues relived with our SUV. While they’ve address other found issues, along the way, too many for a vehicle of this age/mileage, the initial issue still pe More

by casinowook
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Avo, Matt Torres
Jun 11, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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