Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Excellent all around. Things were very organized and efficient, friendliness, accuracy. highly recommend to all. A pleasure to deal with this dealership. Very impressive staff and highly efficient efficient, friendliness, accuracy. highly recommend to all. A pleasure to deal with this dealership. Very impressive staff and highly efficient More
Oil change and tire rotation service and promised timeline was very helpful. We highly missed having the extra mile service of a signature vehicle wash. timeline was very helpful. We highly missed having the extra mile service of a signature vehicle wash. More
Very helpful in choosing my vehicle .. making a deal process went smooth and people at mark Christopher are very patient and polite … Thanks to all process went smooth and people at mark Christopher are very patient and polite … Thanks to all More
Super great very patient and very nice. The people were very patient with me to help me get a car for myself. Super clean the car great exterior. very patient with me to help me get a car for myself. Super clean the car great exterior. More
Jackie K is a great customer service person. Mark Christopher is the best dealership I’ve ever gone to for service. Parts Dept is also great. Christopher is the best dealership I’ve ever gone to for service. Parts Dept is also great. More
I had a great experience upgrading my Cadillac XT4 to a XT5. Customer service was excellent. I will be back for all future auto purchases. XT5. Customer service was excellent. I will be back for all future auto purchases. More
I dropped off the car on 6/2 and took a week to get back!! I asked Ray Peters to have the top cover replaced and Nothing and I told him to have them check the Air Conditioning cause it make a noise and back!! I asked Ray Peters to have the top cover replaced and Nothing and I told him to have them check the Air Conditioning cause it make a noise and Again Nothing was check. I asked him to check the bet and hoses and nope nothing was listed on my paper worked . What kind is service is this!!!! Mark Christopher service has gone Down !!! Need some explanation on why this was not taken care of, then on 6-4 I called and Ray said no the car is not ready so I call on Monday and no return call from him then I called the manager and he informed me he was off this week . At least Ray could of told me Friday and and me talk to some one else but nope and no one in service answers the phone!!! More
I was told 2.5 hrs but it was quicker than that. I was pleasantly surprised and liked getting done so i could be on my way pleasantly surprised and liked getting done so i could be on my way More
I always go to Mark Christopher. Eric is always available either through text or phone call. He was very helpful and the service I requested was done the exact day. The only down size was waiting 5 hours fo either through text or phone call. He was very helpful and the service I requested was done the exact day. The only down size was waiting 5 hours for it. More
We are on round three trying to get the mechanical issues relived with our SUV. While they’ve address other found issues, along the way, too many for a vehicle of this age/mileage, the initial issue still pe relived with our SUV. While they’ve address other found issues, along the way, too many for a vehicle of this age/mileage, the initial issue still persists. Our vehicle has been their possession for 20+ days off and on. Poor communication from the service department overall. I constantly have to request updates. While I will continue to buy Chevy, I will not buy a third vehicle from this particular dealership. I will buy from a dealership that can also provide service at an acceptable level and with higher level of customer touch, especially when they just can’t seem to get it right. They used to be much better. It’s an unfortunate downturn in skill and service. More









