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Mark Christopher Auto Center

Ontario, CA

4.6
10,884 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,884 reviews

June 19, 2021

The service was excellent! The staff was very professional and knowledgeable and they were finished within a timely manner. Thanks and I will be bringing my vehicle back for more service in the f More

by Cfran97538
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 21, 2021 -

Mark Christopher Auto Center responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 19, 2021

Every dealership I’ve gone to has provided free washes, Mark Christopher does not. Appointment says from 10am-10:30am but says nothing about a 2 hour wait. Very disappointed after spending 80 grand on a tr More

by MDUNCANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 21, 2021 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, eff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 18, 2021

Nick was awesome. Nick and his boss were extremely helpful, informative and went the extra mile for us so that we knew we got a great deal. More

by MRS.MARIESLOAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 17, 2021

Always friendly and quick services. They don’t push you for other services needed if you don’t want or can’t afford them which is a plus! More

by swright6907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Jun 17, 2021 -

Mark Christopher Auto Center responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 17, 2021

Tony was a class act. A true professional. I felt comfortable during the entire buying process and he had an answer to every one of my questions. More

by ZAPALAC.DEREK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincenzo Catalano, Tony Catalano
Jun 17, 2021 -

Mark Christopher Auto Center responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Mark Christopher Auto Center. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 17, 2021

No service done and still charged me $155 dollars even with extended warranty. No one called me before doing the diagnosis on my vehicle to get an approval. More

by MACIAS1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Jun 21, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 16, 2021

They are friendly and have a good service! I got a good They are friendly and have a good service! I got a good deal at this place... I been there 2 times already.. I recommend it!! More

by Delia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 16, 2021

We have been looking at the Escalade for many months now and have made many trips down to the dealership. In the past we were met by different sales people who would take down our name and phone number. W More

by DChing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Mark Christopher Auto Center responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Jason and the rest of the Mark Christopher Auto Center team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 15, 2021

I appreciate the genuine concern for whatever my service needs are. I feel this dealership gives quality service. The waiting area is very clean and comfortable. More

by Carmen Kemp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Jun 16, 2021 -

Mark Christopher Auto Center responded

Carmen, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 15, 2021

My Service Rep was great, she greeted me with a smile & Julie Escobar was able to address my concerns. My car was there for routine maintenance. More

by camero144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Jun 16, 2021 -

Mark Christopher Auto Center responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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