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Mark Christopher Auto Center

Ontario, CA

4.6
10,738 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,738 reviews

April 26, 2021

The service department is great. Polite, professional, personable. Their prices for doing the work were more reasonable than rotolo Chevrolet in Fontana. They dressed professionally at Mark Christopher. T More

by Grandma@4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 26, 2021 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Apr 26, 2021 -

Grandma@4 responded

You're welcome.

April 26, 2021

Awesome place great people great service recommend it in every way from sales to service on your vehicles I’ve had nothing but great experiences. More

by Jonnyr1518
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo from service dept, Brian Noble
Apr 26, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 25, 2021

The experience was positive and the service was outstanding. The staff is very helpful and professional every time I have my car serviced. I would definitely recommend my family and friends More

by goldieandtimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 26, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 25, 2021

Odd that recall service would result in a damaged dashboard. Taking a truck in for service due to mistakes made the manufacturer and get back breaks in the dashboard in unacceptable More

by dwnlow213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Avo Injian
Apr 26, 2021 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

April 24, 2021

Great customer service ,treated us with respect the process went nice and smooth very pleased.highly recommend Mark Christopher to family and friends great job!!!to our salesperson Alex Sarabia More

by DLC5843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
Apr 26, 2021 -

Mark Christopher Auto Center responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 24, 2021

I went in to get 2 key fobs replaced. 5 hours and $500 dollars later I was on my way back home. Had I known it was going to that long, I would have dropped my vehicle off and picked It up later. The staff More

by JJCollins724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Apr 26, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 24, 2021

Horabale service snd wrong diagnostic. Your service claim I needed a new radiator I took it somewhere else the radiator is fine bad advise crapy More

by Rayhall12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 26, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 23, 2021

Excellent service from Johnny Mendoza and the rest of the staff! My new car is amazing! Would definitely go back again! And delivered it to my house More

by tf71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 23, 2021

Nobody answers the phone in your service department and I tried for 3 days and spoke to 3 different receptionists and left messages each time! They kept calling my moms cell number to update on MY CAR even t More

by DIANAREYEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 26, 2021 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

April 23, 2021

Happy to have Mark Christopher as my service provider, I'll aways bring my XT5 for the love and tender care you give thanks y More

by Awlpayn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JUAN FLETES, Matt Torres
Apr 23, 2021 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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