Mark Christopher Auto Center

Never shown a Costco invoice or had a Costco salesperson work with. Horrible dealership. Stupid! work with. Horrible dealership. Stupid! More

I’ve been taking my GM vehicles to the dealership for many years. I have always been able to have a successful outcome with my vehicle issues. I continue to use the dealership service and sales departmen many years. I have always been able to have a successful outcome with my vehicle issues. I continue to use the dealership service and sales departments. More

The people at Mark Christopher are nice and friendly and has a real welcoming atmosphere. has a real welcoming atmosphere. More

The staff was very nice considering the business. The call back about my car was great. call back about my car was great. More

Ray provided exceptional customer service. He updated me throughout the whole process and was very knowledgeable with his recommendations. MARK CHRISTOPHER- you should hire more associates like him. Hands d throughout the whole process and was very knowledgeable with his recommendations. MARK CHRISTOPHER- you should hire more associates like him. Hands down the best experience! More

Great customer service, great communication. I really enjoyed the process. 5 stars all the way. enjoyed the process. 5 stars all the way. More

I came in September 23rd at 8am for a oil change on Cadillac there 5 hrs Cadillac there 5 hrs More

From the first minute we entered the dealership we treated I felt as if we were priority concern of everyone we came in contact with. Everyone took the time to make us feel comfortable and took the ti treated I felt as if we were priority concern of everyone we came in contact with. Everyone took the time to make us feel comfortable and took the time,effort and care so that we had a full understanding and satisfactory feeling about the transaction. I would highly recommend and return to Mark Christopher Auto Center anytime. Thank you once again... More

Vehicle was going into low power mode under acceleration. Made an appointment, they blew it off for two days, then called me to say it was low on oil but didn’t know why. Proceeded to grill me in an accusato Made an appointment, they blew it off for two days, then called me to say it was low on oil but didn’t know why. Proceeded to grill me in an accusatory manner implying I didn’t have the vehicle serviced at the appropriate interval or had done something else to the vehicle. BTW, they told me the oil life and air filter was at 0%. Not true! Air filter was at 55% the day I got it back! Oil life was at 30% the week before I took it in. They proceeded to string me along for two weeks with no answers. Finally, they called and said GM was sending in a traveling engineer to assess the oil loss. Then it dawned on me…. This new vehicle only on its 3rd oil change did not leak or burn, the GM dealer simply didn’t put in enough oil last time they changed it. I asked if they considered that could be the reason. They said yes. But never did they ever mention that to me before I brought it up. Instead they said they still had no idea why it was low. Dishonest and only out to up sell you on services you do not need. Overwhelmed with work and didn’t offer a loaner until two weeks into the whole debacle! If you want customer service don’t go to Mark Christopher! More

very orderly , polite and helpful,I would like the old very orderly , polite and helpful, I would like the old policy of washing my vehicle very orderly , polite and helpful, I would like the old policy of washing my vehicle More