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Mark Christopher Auto Center

Ontario, CA

4.6
11,279 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,279 reviews

July 13, 2021

Im pleased that my truck was fixed. Ill be back if it needs service again. There was a little confusion on my name but it was corrected. I understood though. More

by ralphlovs69chev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Jul 16, 2021 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 13, 2021

Really good service, Mario Sanchez took good care of us!! Highly recommend dealership if looking to buy GMC/Chevrolet vehicle. Definitely coming back in the future for any more purchases. More

by GILBERTO.NEGRETE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 13, 2021

My customer service rep was not helpful at all with attitude. Never got phone calls about updates on the truck I had to call to see what was going on for updates. Truck didn’t get fully seen for what I More

by Delatorre.salvador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unfortunately Darlo or Carlo was my rep, Matt Torres
Jul 13, 2021 -

Delatorre.salvador responded

Maybe some in house training is required

July 13, 2021

Julie my service advisor was excellent and informed me every day. She is an excellent supervisor the only reason I come back to Mark Christopher instead of going to MK Smith right around the corner More

by william_mcclister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Rodriguez
Jul 16, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2021

Luis Casquete was very friendly and answered all our questions. He explained everything very well. Overall experience from start to finish was great!! Definitely recommend. More

by MISSYNANA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Casquete
Jul 15, 2021 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 12, 2021

I recommend this dealer , They so helpful , and friendly, and they give us the best deal we already bought five cars with them thank you so much, More

by mom461959@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jc
Jul 15, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 12, 2021

Service was incomplete, extremely dissatisfied, primary reason for service is breaks not working properly, customer service agent was reluctant to help, please call me, thanks More

by JOSE59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Jul 20, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2021

The sales person was very nice and kept me updated regularly. The sales representative handled my service with patients because we were dealing with a corporate authorization needed. More

by Michael.negrette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was a woman in the service Department.
Jul 12, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2021

I brought my vehicle in for a recall. I was told that it would take 4 hours to complete. I was called less than an hour later telling me my vehicle was ready. My vehicle seamed to be untouched when I picked More

by BODOLL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 20, 2021 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2021

Calling me about other services needed for my approval. Friendly people and helpful. The convenience to drop off vehicle in the evening after service is closed. More

by ROSIE_SERRATORR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Jul 12, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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