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Mark Christopher Auto Center
Ontario, CA
11,768 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 11,768 reviews
Verified Customer
September 19, 2021
Mark Christopher made the car buying process very easy! Extremely knowledgeable salesman Brian Morales made us feel welcome and worked with us through the whole process! Extremely knowledgeable salesman Brian Morales made us feel welcome and worked with us through the whole process! More
by OCHOAAR
Employees Worked With
September 19, 2021
Bad .Take for ever in serviceTake too long too even Bad .Take for ever in service Take too long too even diagnose Wont go back Bad .Take for ever in service Take too long too even diagnose Wont go back More
by NANCYLEONARDOHOMES
Employees Worked With
Other Employees :
Don’t know employees , I think in general service dept sucks there period , Matt Torres
September 19, 2021
My wait was 4/12 hrs when promised 2 hours..No communication unless I asked communication unless I asked More
by trishshops
Employees Worked With
Other Employees :
Mike Cagey, Gerald Waters, Matt Torres
September 18, 2021
You ask me about So my last visit with the dealership I the ship I told you I waited at the dealership for 6 hours that's a little too long for me I will not be shopping at that dealership again the ship I told you I waited at the dealership for 6 hours that's a little too long for me I will not be shopping at that dealership again More
by Mmorgan2017
September 18, 2021
Everything was quick and everything on time with the whole process. I was not at left out of the blue at any time and Edy was great at letting me know What was next. Never felt I was being rushed or pus whole process. I was not at left out of the blue at any time and Edy was great at letting me know What was next. Never felt I was being rushed or pushed on something I did not want. Edy gave me time when I asked let me think about this for a few minutes and he was respectful about it. Felt good throughout the process and I could say that without a doubt I would go back when I need to buy my next car! Excellent job to the whole team! Left the lot happy and enjoying my new truck! More
by Carlos G.
Employees Worked With
September 17, 2021
The service center never answered the phones for two days. So I made an appointment online. The options for times were not working. So I went for the first available selection. Once I got there, I waite days. So I made an appointment online. The options for times were not working. So I went for the first available selection. Once I got there, I waited a long time time for them to check me in at least 45 minutes. Then it took them another couple of hours to do an oil change and tire rotation. I was there all morning and finally got out of there around 12:30 pm. The service adviser was nice but overall the service was slow. I would not go back again. More
by MVCHENG PROPERTIES
Employees Worked With
Matt Torres
September 17, 2021
The dealership was clean and organized. Our experience with Gilbert and Emet was exceptional. They were both polite, professional, transparent and listened to our needs and what we were searching for. The with Gilbert and Emet was exceptional. They were both polite, professional, transparent and listened to our needs and what we were searching for. They were also very knowledgeable and mindful of our time. More
by MNavarro
Employees Worked With
Emet Nunez and Gilbert , Gil Gonzalez
