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Mark Christopher Auto Center

Ontario, CA

4.5
10,141 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,141 reviews

November 18, 2020

Fantastic service department, I have used them multiple times now and service has been great consistently throughout my visits. The staff is very friendly and efficient in their work, I would definitely re More

by B.BENITEZ101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catalano
Nov 19, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 18, 2020

I would recommend this dealership to my friends. I was treated very well. I am very happy with my new car. I would buy another from this dealership. More

by DBRMNS
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Nov 19, 2020 -

Mark Christopher Auto Center responded

Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 17, 2020

My service advisor was Dario Gomez. Everything went smooth, great communication reg when my fleet office approved the repairs and that the car was ready. Cashier took care of payment quickly. More

by patrick.j.lewis
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Nov 19, 2020 -

Mark Christopher Auto Center responded

Hi Patrick, and thanks for the great feedback! We're very happy that Dario was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2020

My sales rep, Nick, was wonderful! He explained everything to me in great detail and was able to point out key features of the car. He even offered me a terrific idea on how I could afford the ext More

by LIL8TLN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 17, 2020

Purchasing my car from you is a tremendous regret! Your sales people lie!You just charged me $155.00 to say my car needs gas. More

by MELMILLS_57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray
Nov 19, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2020

Was not impressed by Sandra, her attitude was not customer service friendly. She was not helpful, with the issue. Drive to Temecula and they dealt with me wonderfully. More

by SHOOEYS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sandra in service
Nov 19, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2020

I have always come to this dealer, though the dealer is very expensive. They are always extremely busy and my appointment time/date was mistaken. They did end up honoring my appointment, and getting the wo More

by PKEN323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Nov 19, 2020 -

Mark Christopher Auto Center responded

We appreciate your kind words about our service team. Thank you for choosing Mark Christopher Auto Center for your vehicle needs. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2020

Great Experience. I would highly recommend Mark Christopher for the vehicle selection and customer service experience. Thanks folks assisting my family and I in the purchase of our new vehicle. More

by ROACHFIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Catalano
Nov 19, 2020 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Mark Christopher Auto Center! If there is anything else we can do for you, please feel free to give us a call. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 17, 2020

The service was great. I had a warranty issue to where my brakes did not work. I believe it was a vacuum pump. Everything was was fixed but I was charged a fee for having my truck towed in. The truck was uns More

by bgardner1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Torres
Nov 19, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2020

Great Service and advisors. Communication was awesome. Will definitely refer new clients to both service and sales. Cadillac reps are doing great at the Chevrolet side. More

by MRRUBYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darío
Nov 19, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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