Mark Christopher Auto Center

The service was great. I had a warranty issue to where my brakes did not work. I believe it was a vacuum pump. Everything was was fixed but I was charged a fee for having my truck towed in. The truck was uns brakes did not work. I believe it was a vacuum pump. Everything was was fixed but I was charged a fee for having my truck towed in. The truck was unsafe to drive due to a faulty part but I am being charged to get it to the dealer?? That’s messed up. This will definitely affect what and where I buy my next truck. More

Great Service and advisors. Communication was awesome. Will definitely refer new clients to both service and sales. Cadillac reps are doing great at the Chevrolet side. Will definitely refer new clients to both service and sales. Cadillac reps are doing great at the Chevrolet side. More

The last two I went in to have my car serviced for oil change and fluid changes, they put in water instead windshield wiper fluid to clean the windshield. Now the dirt just spreads around because it’s jus change and fluid changes, they put in water instead windshield wiper fluid to clean the windshield. Now the dirt just spreads around because it’s just water in there. Very disappointed. Also The service person is not listed below that helps us. More

Never coming back. Worst experience here. Got oil changed and grease was left inside my truck and My oil gauge wasn’t reset. I had to find someone to help me clean the grease then I had to call and changed and grease was left inside my truck and My oil gauge wasn’t reset. I had to find someone to help me clean the grease then I had to call and find out how to reset my oil gauge. More

Service was good. Communication was good. Only issue was that I thought cars got washed after service. Maybe that is no longer the case i that I thought cars got washed after service. Maybe that is no longer the case i More

As always your customer service was outstanding. With the COVID and everything going on you guys still manage to provide good service. For that alone I appreciate you. COVID and everything going on you guys still manage to provide good service. For that alone I appreciate you. More

Everyone was nice and also had made an appointment and was able to get my car back in a good amount of time. Thank you was able to get my car back in a good amount of time. Thank you More

Dealership was very busy and i was unclear what the process was after I was checked in. I was disappointed that i was unable to get a ride home. process was after I was checked in. I was disappointed that i was unable to get a ride home. More

Armando and Greg made us feel very comfortable and not pressured. We were able to be upfront with our bottom line and we didn’t waste time by pushing the paper back and fourth. Greg and Armando worked har pressured. We were able to be upfront with our bottom line and we didn’t waste time by pushing the paper back and fourth. Greg and Armando worked hard to get us the best deal and all the rebates available to get us where the payment needed to be. Armando helped me learn the new features in my car and made sure everything was working properly before we left. Very painless buying process. Emmet in finance was helpful in explaining the process and all the paperwork we were signing. Buying a car can sometimes be stressful and this process seemed very smooth. I would recommend this dealership as we visited many over the last few days and this was the only one where we felt like WE mattered!!! More

The Service manager, Nobu is an outstanding service provider. However there is no excuse for the deplorable way the dealership is treating its customers. Using the pandemic as an excuse to cut serv provider. However there is no excuse for the deplorable way the dealership is treating its customers. Using the pandemic as an excuse to cut services for its customers would be why this dealership will lose many repeat customers such as myself. You are well aware of the things you have cut and they have nothing to do with the safety of your customers. Shame on you, just to save money you have lost a sixteen year loyal customer. I will in the future seeks service elsewear. More