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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.7
11,768 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,768 reviews

August 25, 2021

The financial manager was very pushy with me. His attitude changed when I was adamant on not buying a warranty. After I was set on not buying warranty he was like sign and bye. Did not get up to shak More

by Ariel_Rhoades
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2021 -

Mark Christopher Auto Center responded

Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 25, 2021

My service was completed in a quick and timely manner. My only complaint was the cost-I thought it was quite high for a key fob. I understand that the employees do not set prices so my review does not re More

by Jan.Paino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan, Matt Torres
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Aug 26, 2021 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 25, 2021

I feel a little let down that you are not a CaIdillac dealer anymore. If I wanted Chevrolet service I would have bought a Chevrolet More

by THEFIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Silva
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Aug 27, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 25, 2021

This place is a joke, all they worry about is taking your money. I do not recommend this place I bought a brand new truck and I've had so many problems with this truck. More

by valentin.tapia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Frank Villalobos, Matt Torres
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Aug 31, 2021 -

Mark Christopher Auto Center responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 25, 2021

Good customer service experience Very friendly people Good customer service experience Very friendly people and great knowledgeable techs very happy. Every time i take my truck in for service i get it More

by MROD1517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric and jackie , Matt Torres
Print
Aug 26, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 25, 2021

Very good people professional and friendly especial sales person Joel I recommend to my friends to buy cars on mark cristopher because they are very. Professional More

by 2JOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Print
Aug 26, 2021 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 25, 2021

had a schedule appointment time they took me in right away did the work they were supposed to i hope and were done in less than two hours More

by urbud4lif
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
do not remember her name
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Aug 26, 2021 -

Mark Christopher Auto Center responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 24, 2021

Close to home, clean, a little busy but efficient. Person checking me in was very courteous and professional. I will definitely continue to service my vehicle here. More

by CRSPADES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Print
Aug 25, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 24, 2021

Ray Peters has always taken care of me from my purchase of my vehicle! Customer service is the best! Helps me feel good about the work getting done! More

by knbled
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Print
Aug 25, 2021 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 24, 2021

My car drivers like it’s brand new again ,thank you so much for everything…I will be back And I’m very grateful for the work that was done on my car.. More

by Shermainejohnson249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Print
Aug 25, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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