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Mark Christopher Auto Center

Ontario, CA

4.5
10,182 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,182 reviews

September 11, 2020

Exelent customer service and the personal very profesional I like This dealer because I am very happy w my chevy especial the color I love More

by AVERDUZCOALICIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan service dept
Sep 14, 2020 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 11, 2020

Mark Christopher service dept.employees are always very polite and efficient. I very much like the price break.however I did not get a window sticker for next service. More

by beech53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience. If you ever need anything in the future, please don't hesitate to let us know. Take care. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 11, 2020

Jeff Rizzi... great customer service!Offered a car wash Jeff Rizzi... great customer service! Offered a car wash at a later date due to falling ashes from fires Thank you Jeff! The front desk could've More

by GILBERTGARCIA46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra
Sep 14, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 10, 2020

Came in at about noon and had quite a few maintenance items to take care of. All done within a few hours and back on the road. Staff is extremely polite. More

by TRACI307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 14, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 09, 2020

Alex was absolutely amazing, he listened to what our requirements were and immediately gave us an option, we were SOLD !! Alex really took care of our family.. Thank you for having people like him!!! More

by TINAMICHELLEARAGON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX SARABIA
Sep 10, 2020 -

Mark Christopher Auto Center responded

Tina, we loved reading this review! Happy customers are our aim, and it appears Alex really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions, we’re always available to help. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 09, 2020

No estimate time when done even when asked no call backs with progress even when you let him know when you have to be to work this was my first time dealing with service and with no communication and no goo More

by GALINDO444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobu
Sep 10, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 09, 2020

. my sales man Mario was was so great!!! Hes a great saleman. I will go to hi. When I can get a better car. He's on it it. I like the way he took care of me. He was kind and wante to get a car. Tha More

by MARIEELLISON127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 10, 2020 -

Mark Christopher Auto Center responded

Marie, we appreciate you for taking the time to give us such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 09, 2020

Always take their time to listen if you have any questions or concerns about your vehicle. And also explain it you to understand. Very good More

by SPIKEX270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Sep 10, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 09, 2020

The experience has always been great every time I have my car serviced. The staff and service is awesome. I have and will continue to encourage my friends to go there. More

by goldieandtimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 10, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 09, 2020

Very satisfied with service it was the day after the holiday so it was busy but they did get oil change done relatively fast for being so busy More

by margie58bowmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario gomez
Sep 10, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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