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Mark Christopher Auto Center

Ontario, CA

4.5
10,097 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,097 reviews

August 21, 2020

MC is my dealer to go to for purchasing and service. I have been a customer since '82 when I purchased my first business truck. Ever since we have acquired 68 business and personal vehicles. Thanks to a More

by rajcompany76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 24, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 20, 2020

Always excellent service with Ray , since the day I bought my truck . Thank you RAY PETERSON for always going the extra mile . Thanks for your attentive service More

by smartypants1758
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peterson
Aug 20, 2020 -

Mark Christopher Auto Center responded

We loved reading this review! Happy customers are our aim, and it appears Ray really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions, we’re always available to help. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 20, 2020

Service was good, but in the past, they furnished me a checklist of items checked that listed items that may need attention. Not a big deal, but in the past, my Tahoe was washed More

by GERALD.HEATON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 20, 2020 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 20, 2020

Wrong camera ordered so problem not resolved. I need to come back a third time to get this done I also still believe problem with lane assist More

by BP.RECK
Friendliness
Recommend Dealer
No
Employees Worked With
Matt Torres
Aug 21, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 20, 2020

Always excellent service anytime we go. Professional, helpful, and honest hard working people. The process to closeout my current lease and start my new one was seamless and fast. More

by JJWINANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Mark Christopher Auto Center responded

Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thanks again, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 20, 2020

I had a great experience. The people were very friendly and helpful. The time spent was efficient and I felt I didn't have to wait very long. More

by PEDS4ME1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 20, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 19, 2020

Prices going up quality going down . Went in for an oil Prices going up quality going down . Went in for an oil change and tire rotation and price went up on oil and tire rotation is it’s own separate cha More

by MRCASTANON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerald Waters
Aug 21, 2020 -

Mark Christopher Auto Center responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 19, 2020

Good service. This visit was very brief to service a recall. I do wish there were more descriptions on what was actually done, what changed, what they checked & their respective assessments. More

by MCHEUK01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Aug 20, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 19, 2020

Dario customer service was on que. he called me when my car arrived by tow truck and gave me a time frame to diagnostic problem. In que he called with problem and explain in detail to me. Problem fixed a More

by C_bretado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Aug 20, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Dario was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 19, 2020

Julie E. was great to work with. I appreciated that she contacted me before any work was performed. She also didn't attempt to "sell" me on anything, she gave me the information and allowed me to decide. More

by logitestus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Aug 20, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Julie was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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