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Mark Christopher Auto Center

Ontario, CA

4.5
10,094 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,094 reviews

August 14, 2020

I enjoyed my experience at Mark Christopher. They were all attentive and ready to fix any problem I may have. Not to mention, everyone I came into contact with was friendly. Thank you. More

by Tony
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 13, 2020

The service was great and the people are the best. I The service was great and the people are the best. I am just putting in random words to fill this 25 word minimum. Thanks all More

by JAMAAL.IQBAL
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 14, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Thanks again, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 13, 2020

Was Very disappointed with my experience I took my car in for an oil change at 11 AM my car was not done till 4:30 PM my car was not washed either also I had to call to find out my car was done More

by OMAR_BORQUEZ
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 14, 2020 -

Mark Christopher Auto Center responded

Omar, we appreciate you sharing your experience with us at Mark Christopher Auto Center. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 13, 2020

Service Writer “Ray”, did an excellent job of communicating on the repair work. The repair team made a timely diagnosis which allowed us to make a decision on the repairs. They also completed th More

by JS
Recommend Dealer
Yes
Employees Worked With
Ray, Service Writer
Aug 14, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Ray was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 13, 2020

Thank you Alex S. In sales department for your professionalism and assisting us in our needs. You are awesome! Also, thank you Sam in Financing in getting us out swiftly and smoothly. More

by ADBERNAL62
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Mark Christopher Auto Center responded

Your fantastic review was awesome to read! Congratulations on your new car. I am happy Alex and Sam provided you with pressure-free, efficient and well-informed customer service. Please let us know if there is anything else that we can assist you with. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 12, 2020

Outstanding service .. Chris is excellent at helping you get into a vehicle that suits your needs I highly recommend you deal with Brian at Mark Christopher! More

by QUEPENDA
Recommend Dealer
Yes
Employees Worked With
Brian Noble
Aug 12, 2020 -

Mark Christopher Auto Center responded

We are elated to hear about your positive experience! Our team works very hard to put the needs of our customers first. We look forward to helping you again in the future! All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 12, 2020

Ray in service is the best! Always calling to update on the status of my vehicle. Such a kind people person. Always smiling. So helpful! More

by rociogonzalez79
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 14, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Ray was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 12, 2020

The customer service attitude was very respectful and courteous. The whole service experience was rather quick considering the amount of vehicles were being attended to at the time. Great service! More

by kfrosas
Recommend Dealer
Yes
Employees Worked With
Gomez
Aug 14, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 12, 2020

Awesome guys. They tried there best in helping me with my truck sale and accessories. I would recommend anyone to them. It’s my truck I bought from them. More

by wizardrestorations
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Torres 5 Stars, Mike Cagey, Frank Villalobos, Matt Torres
Aug 14, 2020 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience at Mark Christopher Auto Center. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 11, 2020

People are friendly and very professional.Most especially Mr. Gerald Waters who assisted us in leasing a new GMC Terrain SLE. Everything was so smooth and fast transaction. More

by RODRIGUEZRAUL4579
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Waters
Aug 12, 2020 -

Mark Christopher Auto Center responded

Thank you for this amazing review, Raul! We really appreciate your business. Take care, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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