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Mark Christopher Auto Center

Ontario, CA

4.5
10,095 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,095 reviews

August 01, 2020

I’m happy with this dealership because they have good customer service and usually they are very detailed. I’m happy to be a client. More

by OSCARMARCOS84
Recommend Dealer
Yes
Employees Worked With
Julie
Aug 03, 2020 -

Mark Christopher Auto Center responded

Oscar, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Thanks again, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2020

Nobu Domon greeted me with a smile, we discussed what would be done, he was very nice, the service was done quicker then expected...bonus!! More

by lows62
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Aug 03, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Nobu was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2020

Excellent service and very helpful. Very professional and able to help with any questions or concerns that I had. Especially during current atmosphere with social distancing and COVID-19 pandemic. More

by JDPEAVLER
Recommend Dealer
Yes
Employees Worked With
JT Trimble
Aug 03, 2020 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience at Mark Christopher Auto Center. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 01, 2020

Bad experience this time, said my vehicle was only gonna take a few days , kept pushinG my pick up date , and returned my vehicle dirty More

by Jacob Dye
Recommend Dealer
No
Employees Worked With
Dario
Aug 03, 2020 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide, Jacob. Please contact us when you can so we can address this together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2020

I really like dealing with JT and Sam! This was my second time leading a car here! I’ve dealt with Sam both time and really liked him he did his job very nicely. And JT made getting into my second lease easy More

by GARGOYLE40
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Trimble
Aug 03, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 01, 2020

The service was great and updated time when work was finished also all staff was courteous and very professional when dealing with staff thank you More

by jsbbro
Recommend Dealer
Yes
Employees Worked With
Julie Reynolds
Aug 03, 2020 -

Mark Christopher Auto Center responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2020

I’m always well taken care of at Mark Christopher. This time by Nobu in Service, Cagey in the front office and Johnney Mendoza in sales. More

by CAPTBILLAA
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu Domon, Mike Cagey
Aug 03, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2020

Always great service! Very Friendly and helpful service. I always feel confident and safe in my car after every service I get. Than you Mark Christopher More

by elizama2274
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 03, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2020

I called three times to schedule my service, each time someone said that the service department was busy and took my information to return my call. I did not receive a call back and had to physically go More

by Jrosa
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Mark Christopher Auto Center responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Mark Christopher Auto Center. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2020

Battery replacement and regular maintenance ......,.......,,,,,,....., No complementary car wash. No reminder sticker on my windshield. Must’ve been to busy to offer the additional customer More

by Lv2glf1
Recommend Dealer
Yes
Employees Worked With
Unknown , Matt Torres
Aug 03, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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