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Mark Christopher Auto Center

Ontario, CA

4.5
10,060 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,060 reviews

June 09, 2020

Poor poor poor, I'm still disappointed today, and yesterday was worse, The Covid pandemic should not be blamed for the sad service, I had a 8am appt. Around 11:30 asked about my car, was told it need More

by regina matlock
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Cassandra Meier, Rodney Reid, Matt Torres
Jun 11, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 08, 2020

I dislike This dealer ship very much I bought a 2018 Silverado BRAND NEW 15 miles on it and I had speaker issues and bring it bacc at 50 miles and I bring my truck back about 20 times before the told me More

by bsimmonshale
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid
Jun 11, 2020 -

Mark Christopher Auto Center responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 08, 2020

Frank Villalobos was so easy to work with and efficient, not a bunch of back and forth, just got everything done easily and smoothly!! I would definitely come to Mark Christopher for my next car purchase!! More

by KARA.BERG.1974
Recommend Dealer
Yes
Employees Worked With
Frank Villalobos
Jun 11, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 08, 2020

Johnny was great help! This car buying experience was different since it was mostly online but he was great! My daughters first vehicle, thank you More

by EVELYN.RAMIREZ67
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny
Jun 11, 2020 -

Mark Christopher Auto Center responded

It is great to know that we were able to provide you and your daughter with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 08, 2020

The dealership as a whole did ok. They gave me a good price for the truck I bought. I had to haggle for the price. The Salesman never returned my calls even though I purchased a top of the line (High Cou More

by atreusc
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 08, 2020

It was a great experience. I was a first time buyer, so they all gave me the full break down and walked me through it. Jason really made sure I was looking at the right car, and further talked me in to pur More

by FRANK.J.GARCIA
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lee
Jun 11, 2020 -

Mark Christopher Auto Center responded

Frank, thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 07, 2020

Made an online appointment for an oil change and was out of there in an hour yeay!!! was quick and the service dept very friendly. More

by aguimom
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Jun 24, 2020 -

Mark Christopher Auto Center responded

Your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 07, 2020

Had to take my new Silverado in for service twice now for the same issue. A hissing noise coming from the motor. Becoming a big inconvenience with my life. On top of that no rental provided or car wash. More

by ADAVALOS81
Recommend Dealer
No
Employees Worked With
Jason Ho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 07, 2020

Has a large inventory to chose from and a helpful and friendly staff that made my experience a great one. I love my new car. More

by JCSIV77
Recommend Dealer
Yes
Employees Worked With
Brian Noble
Jun 10, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 07, 2020

The best service in the Inland Empire, Jackie went above and beyond to help me to solve my car issues, I would totally recomend Mark Christopher to anyone. More

by danrod13
Recommend Dealer
Yes
Employees Worked With
Jackie
Jun 10, 2020 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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