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Mark Christopher Auto Center

Ontario, CA

4.4
8,913 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 8,913 reviews

November 12, 2019

Easy Intake Pulled up was helped immediately with no hassle. Would recommend to anyone looking for quality service from a reputable car dealer. Did my oil chang More

by SLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Silva
Nov 13, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 12, 2019

Quick and easy Made an online appointment, my appointment was given priority at checkin. Two roomy waiting areas, free coffee. Everyone was attentive, polite, and p More

by dqthe3rd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woman, not listed above. Plaid key board
Nov 13, 2019 -

Mark Christopher Auto Center responded

We are more than happy to see that our team took care of your automotive needs! Let us know if we can do anything for you in the future! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 12, 2019

Oil change Was satisfied with service, however disappointed by tire rotation being pulled out of service, making it not the value it was and looking for alternat More

by alabamasonny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Was female service representative.
Nov 13, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 12, 2019

No pressure I felt no pressure from Alex or Nevin to buy this vehicle. They were great! Thank you to both for a great experience. I love my car. More

by chequesmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Cordero
Nov 13, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 12, 2019

Thumbs up to everyone I dealt with Lloyd nd Alex. Both are top notch and treated me GREAT. Alex was very thorough in his explanation of things and just over all a HUGE help More

by T J W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloyd Beardsley
Nov 13, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 11, 2019

Easy going I give them 5 stars because they tired there best, it took 5 hours but that was expected. Buying a car is hard because your trying to get the best dea More

by APRILWOODY614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier
Nov 11, 2019 -

Mark Christopher Auto Center responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 11, 2019

Service department The last few times I have been into the service department it’s always the runaround. If it’s not the normal warrantee that they always fight me on. I More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dario
Nov 12, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 11, 2019

Always a pleasure Getting my car serviced at Mark Christopher is always a pleasure. Up front it is easy to schedule an appointment and check in. Communications is alway More

by TRACYBIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Aceves
Nov 11, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 11, 2019

Very professional and patient! Because Armando was very curtiuos and professional, he also treated me with respect! I am very satisfied with the service I received! I want to add More

by elvirah48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 10, 2019

Awesome Customer Service Joel and Mike went above and beyond helping us on our loan. I thank you both for getting us our truck. We love our truck!! More

by MRS.MINSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez and Mike Rodriguez
Nov 10, 2019 -

Mark Christopher Auto Center responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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