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Mark Christopher Auto Center

Ontario, CA

4.5
10,063 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,063 reviews

April 12, 2020

I love this place. Each time I come for any reason.... Everyone is so nice friendly and professional. I can ask anyone anything and I get the results I need. Thank you so much! Nobu, you take amazing c More

by CADDYLOVER03
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu is my service rep. Also, the gentleman that sits next to him.
Apr 17, 2020 -

Mark Christopher Auto Center responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 11, 2020

Nobu was very helpful and communicated with me very professionally. I definitely will be back for service if I need it in the future. Thank you More

by Diamonangl
Recommend Dealer
Yes
Employees Worked With
Nobu
Apr 17, 2020 -

Mark Christopher Auto Center responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 11, 2020

We are absolutely grateful to the whole team but especially to Brian who took his time to listen and answer all of our questions and concerns. We will definitely refer our friends and family to your More

by RODRIUGEZ.EDDIE33
Recommend Dealer
Yes
Employees Worked With
Brian Noble
Apr 17, 2020 -

Mark Christopher Auto Center responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 11, 2020

Very pleased with service specialist jackie she was very professional and helpful with my needs. I will go back again and again to Jackie with my service issues. More

by JC
Recommend Dealer
Yes
Employees Worked With
Jackie
Apr 17, 2020 -

Mark Christopher Auto Center responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 10, 2020

Jason was very friendly. The process of purchasing a vehicle was made very easy. I would return in the future to see Jason when purchasing another vehicle. He stayed after business hours to close the More

by NAVIKARMEN
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Mark Christopher Auto Center responded

Thank you for your business and for this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 10, 2020

I waited 3 hours for my vehicle. I had to actually go ask an employee about my vehicle. Come to find out my vehicle was complete and no one came to get me. My time is precious More

by erica.white21
Recommend Dealer
No
Employees Worked With
Matt Torres
May 08, 2020 -

Mark Christopher Auto Center responded

Erica, our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 09, 2020

Great service from start to finish. Received a great deal and I did not have to hassle. I checked with at least 22 dealers and this firm gave me the best price. They provided exceptional customer service. More

by TAHOEBLUE619
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Cordero, Gerald Waters
Apr 17, 2020 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 09, 2020

Always attentive to my needs. Not pushy and is always willing to listen to what I am financially able to do, friendly and understanding always a pleasure to work with. More

by reginaldsexton71
Recommend Dealer
Yes
Employees Worked With
Nabu
Apr 17, 2020 -

Mark Christopher Auto Center responded

Reginald, your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 09, 2020

Sandra was very kind in the entire process. She gave suggestions/recommendations, but did not push like some service people do. She was very friendly and flexible. I changed the appointment several ti More

by bingliyw
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens
Apr 17, 2020 -

Mark Christopher Auto Center responded

Thanks for the perfect review. We're pleased that everything went well for you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 08, 2020

The dealership was amazing I was surprised how friendly they were from start to finish they all went above and beyond to accommodate.me today More

by WHISENTONHK
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandra Meier
Apr 17, 2020 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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