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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,452 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,452 reviews

June 28, 2020

Julie made my experience great. She knew exactly what I wanted when I explained the problem. The pricing was what she said it would be. Fast and accurate work. More

by DragonoftheWest
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Escobar , Matt Torres
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Jun 29, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Julie was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 27, 2020

I would have given more stars but I was there 2.5 hours for an oil change and tire rotation. I hesitate taking it back there next time. More

by ctpierro
Recommend Dealer
Yes
Employees Worked With
I did. It meet the service people
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Jun 30, 2020 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 27, 2020

Exelent customers service ,the car was done in the time that was promised, assessor walk me through the process of the service and GM recommendations More

by Jiescalante71
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Jun 29, 2020 -

Mark Christopher Auto Center responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 27, 2020

AVO is great. Kept me updated and was very professional. He is also very on top of my needs and will recommend maintenance as needed More

by KRAJEWSKI8088
Recommend Dealer
Yes
Employees Worked With
AVO Injian
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Jun 29, 2020 -

Mark Christopher Auto Center responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 27, 2020

I brought my car here several times but this last visit I was not happy with the person that was helping me he was not very friendly , I prefer Sandra .you’ve moved all the service in one space and there’s w More

by elysewilliams66
Recommend Dealer
No
Employees Worked With
I did not speak to any of these people and I was so unimpressed with the man I forgot his name. Abu or something like that.
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Jul 01, 2020 -

Mark Christopher Auto Center responded

Elyse, we appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work toward a resolution together. Thank you for your patience and understanding. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 27, 2020

Every experience has been very pleasant. After he service I feel like a customer completely satisfied. Julie Escobar in the service dept is the best. More

by BRENZ1016
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
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Jun 29, 2020 -

Mark Christopher Auto Center responded

It’s great to know that Julie provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle, please let us know! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 27, 2020

Alex provided awesome service! Couldn't be more happier with the service and the product. He was so caring and understanding. He helped me find a product that fit all the needs I was look for, and with a p More

by ALMAULLOA15
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2020 -

Mark Christopher Auto Center responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Alex was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 27, 2020

The service was decent after I had to complain about being ignored. The individual that ignored me was named Kyle. If I ever go back I will not allow him to serve me. More

by TROYFRED45
Recommend Dealer
Yes
Employees Worked With
Joe
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Jun 29, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback, Troy! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 27, 2020

Good service and great price very pleased with how the process went. I would defiantly recommend others to come shop here. Got the car I was looking for and it did not take long More

by ANDREWGARCIA510
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
Other Employees : Kyle
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Jun 29, 2020 -

Mark Christopher Auto Center responded

Andrew, thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 27, 2020

I was super happy with the help that Mario gave us the patience he had showing us the vehicle’s. Great and friendly members! :) thankyou so much... More

by Sylvia35diaz@gmail.com
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2020 -

Mark Christopher Auto Center responded

Hello Sylvia, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mario was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Take care, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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