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Mark Christopher Auto Center

Ontario, CA

4.6
10,397 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,397 reviews

June 05, 2020

I’m a very happy customer of a brand new beautiful 2020 Cadillac. Every employee is a reason why I will refer everyone to you. More

by WALKERDEBBIE762
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey
Jun 09, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 05, 2020

I was very impressed with the service and swiftness that Mark Christopher provided me. They took care of me even without an appointment and I was in and out. More

by TRAVIS_CHAPMAN99
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse(Technician)
Jun 09, 2020 -

Mark Christopher Auto Center responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Mark Christopher Auto Center team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 05, 2020

Best experience with this dealership yet. Juan was awesome, I always hate bringing my vehicle in for service because of the inconvenience. Juan made this so easy and painless. Thank you! More

by EMILY.HALLIBURTON
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Jun 09, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 04, 2020

Nobu was kind, professional, greeted me with a smile, oil change was quick just as he stated. I also visited the finance department related to another vehicle regarding extended warranty info. Me Fakhouri wa More

by Klentzbijou1
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu Domon
Jun 04, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 04, 2020

Excellent service. Respectful and dutiful behavior and attitude towards me & other customers. Follow up is complete and through. Staff has always smiled and displayed cheerfulness to see me as their cust More

by jaontinarn83
Recommend Dealer
Yes
Employees Worked With
Nebo & Dario
Jun 04, 2020 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 04, 2020

I took my Cadillac XT5 in and was surprised to sre they had merged all brands services into one and as such there was an extensive line of cars. Someone approached me and told me his name was Jeff and More

by alan
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 04, 2020 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 04, 2020

Very poor customer service. Been trying to call service for the last 35 minutes but no one answers the phone. How can you stay in business in 2020 with such poor service? More

by Tish0379
Recommend Dealer
No
Employees Worked With
Service
Jun 11, 2020 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 03, 2020

I was disappointed with the wait time my wife encountered, spent all day waiting. This was my first bad experience with you guys. Thank u More

by jaimeroman1756
Recommend Dealer
Yes
Employees Worked With
Ray 4 stars
Jun 04, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 03, 2020

Nobu was one of the best service representatives that I have ever dealt with And seems like your dealership is ran very efficiently Looking forward to doing future business with you More

by John
Recommend Dealer
Yes
Employees Worked With
Nobu
Jun 04, 2020 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 03, 2020

Still waiting for recall.Reason because you didn't have that part you was ordered thank you.I hope you call me soon Mr avo auto service department. More

by Salvador Vargas
Recommend Dealer
Yes
Employees Worked With
Mr,Avo
Jun 04, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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