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Mark Christopher Auto Center

Ontario, CA

4.6
10,204 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,204 reviews

March 30, 2020

Pleasant as well as professional,I will recommend to family and friends,I hope you continue to stay open on weekends due to it's the only time I'm available to come in for my routine maintenance needs. More

by LEGAINES
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Apr 07, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to working with you back again in the future. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 30, 2020

All employees were friendly. Cleanliness of the lounge was great. Stocked full of snacks and drinks. Comfortable seating. Appreciated the car wash after the service. More

by EE.SETS
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Apr 07, 2020 -

Mark Christopher Auto Center responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 30, 2020

new truck I went Mark Christopher Chevrolet to buy a 2020 1500 silverado.I have bought several new cars & trucks in the past and have always got great service, More

by T Hall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan Click,Sam Abdelmesseh
Apr 07, 2020 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 29, 2020

Lease Return! Colleen was wonderful to work with. She led me through the lease return and subsequent new lease purchase with much peace and low stress. She is an un More

by RRANDEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen SanFillippo
Apr 07, 2020 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 28, 2020

This the last time I show at this dealer. After five time they cannot help me to purchase a Vehicle. I did not sell my old toyota to them, but the ask me for my car-registration to collect $1000 from GMC. More

by NASIMSOBBI
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Cordero, Mike Cagey, Gerald Waters, Frank Villalobos, Cassandra Meier, Rodney Reid, Matt Torres
Apr 13, 2020 -

Mark Christopher Auto Center responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 28, 2020

Very helpful. Our salesman and manager took the time to answer all our questions and address our concerns. Nick and mike worked to get us the best deal possible More

by TERELACK
Recommend Dealer
Yes
Employees Worked With
Nick polytarhos , Nevin Cordero, Mike Cagey
Apr 07, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback, TERELACK. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 27, 2020

I was very unhappy with the appointment process. I scheduled an online appointment for 7am and when I showed up for my appointment I was told that service opened at 8am. A complimentary tire rotation More

by jrmysvdr
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
May 08, 2020 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 26, 2020

Working with Mark Christopher Cadillac was such an incredible experience. It was the smoothest car buying process my husband or I have ever had. I could not be happier with my car choice. We will abso More

by megs03_22
Recommend Dealer
Yes
Employees Worked With
Gil Gonzalez
Mar 27, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 26, 2020

Had a great experience Dario was very helpful and made the process very easy will be going back and recommending to all my friends and family More

by MROCHA622
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Mar 27, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 26, 2020

They had our car over three weeks and it wasn’t until I got angry that I was getting updates. They wanted to release the car without listening to when the problem occurred. The warranty company took a bit More

by Basilajr@sbcglobal.net
Recommend Dealer
No
Employees Worked With
Jackie, Rodney Reid
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