Mark Christopher Auto Center

This is my second year getting an oil change on my Chevy Tahoe at Mark Christipher Auto Center. Mind you, I live in LA, but I’m willing to drive 38 Miles just for an oil changed because the service is exqu Tahoe at Mark Christipher Auto Center. Mind you, I live in LA, but I’m willing to drive 38 Miles just for an oil changed because the service is exquisite. From the phone calls to the moment I arrive, I am treated with such respect and feel like family. From the service advisor to the cashiers, the staff...everyone is so friendly and polite. Oh yeah, thank you for my car wash!!! Definitely my Togo Dealer for all my car services and future purchases. 5 star Service-5 Star Dealer!!! More

Thank you Mr. Dario Gomez for the prompt service and the quick appointment you were able to fix the problem same day again thank you quick appointment you were able to fix the problem same day again thank you More

We have been very pleased with the entire service department. Nobu our service representatives has gone above and beyond taking care of our car needs department. Nobu our service representatives has gone above and beyond taking care of our car needs More

Ray peters is great! Got my car in n out quick within an hour for an oil change! Definitely recommend him to friends n family hour for an oil change! Definitely recommend him to friends n family More

Have no complaints on service. The only thing that I think is super sloppy is their car washes. They left my car very badd spotted I have a black Cadillac. It was horrible think is super sloppy is their car washes. They left my car very badd spotted I have a black Cadillac. It was horrible More

Super fast and friendly service with a smile and efficiency. Very satisfied with all aspects of the service. I would very much recommend Ray or Jackie for service advisors efficiency. Very satisfied with all aspects of the service. I would very much recommend Ray or Jackie for service advisors More

Been buying cars for quite a while from this company. Always painless dealing with the staff. Finance. And sales team. Noting negative to say. Just pleased to a pet of the family. Thanks guys! Always painless dealing with the staff. Finance. And sales team. Noting negative to say. Just pleased to a pet of the family. Thanks guys! More

I love it at mark Christopher, I’m not treated like a customer, but like family! thank u all!! Best service provided there, I recommend all to check them out! customer, but like family! thank u all!! Best service provided there, I recommend all to check them out! More

I especially like if the person you have a appointment with is busy, someone else will help you. And having my car washed, and the wait not long. with is busy, someone else will help you. And having my car washed, and the wait not long. More

Very unhappy with the service department. I originally dropped my car off that was having issues with the turbo. I was told that everything is covered under warranty and that I can pick it up the next day dropped my car off that was having issues with the turbo. I was told that everything is covered under warranty and that I can pick it up the next day. They eventually called me claiming that I had “sludge” in the engine and that I would need to provide paperwork to show I’ve been servicing my vehicle and getting oil changes on a regular basis. I provided this documentation with proof showing that the vehicle has been getting oil changes and properly serviced on a regular basis. The service department waited a whole week to finally get back to me only to tell me that they will not accept the paperwork and stated that they will no longer cover the warranty on the car. After talking with the service manager Matt Torres on the phone he stated that I will need to pick the car up and that I’m on my own to fix the car myself. I picked up the car and found out that the vacuum was not connected to the vacuum diaphragm and not put back together, the turbo connection was unplugged, the oil cap was not twisted back on, and the oil dip stick was left on top of the engine. Once I drained the oil out of the car I noticed that everything looked fine and that there was no sludge that they claimed was there. I am extremely unhappy and will continue to fight this up the latter until they take care of this matter that should be covered under warranty. I’ve also spoken with other people about this situation and they are stating that they have had some unpleasant business with this place as well. I will be contacting my lawyer to pursue further action. More