Mark Christopher Auto Center

Great service, friendly people, speical thanks to my sales consultant Frankie Mena very helpful and patient, thanks for all your help. made buying easy thanks sales consultant Frankie Mena very helpful and patient, thanks for all your help. made buying easy thanks More

Going on 48 hours which I asked/left message with service advisor for Jeff to call me on 2/3/2020. After spending $2300, back in for more service. Multi point inspection not performed according to o service advisor for Jeff to call me on 2/3/2020. After spending $2300, back in for more service. Multi point inspection not performed according to online description. My vehicle has always been serviced with Chevrolet, was in in Aug and Sep 2019 where multipoint inspection was done and now Feb 2020 I needed all this work done. My vehicle went through a consumption oil test cause burning too much oil, was told that Mountain View not putting enough oil(which could have burnt my engine) had me buy oil and put in myself (vehicle still under warranty) so I left Mountain View(Phil Hampton) "he looked at me like I was a crazy woman"came to Mark Chris, with Bill Morales (who listened. who understood, who took my vehicle ) and he is gone, Guess I am off to Rotolo Chev. (Fontana) or Glendora Chevrolet. I am pretty sure they would love my business. More

Outstanding customer service and great attitude. I will continue bringing my vehicles and recommending friends and family to Mark Christopher dealership. Great team to work with. continue bringing my vehicles and recommending friends and family to Mark Christopher dealership. Great team to work with. More

Nothing was done to fix the problem and saying that is a normal Characteristic of a Cadillac transmission is not acceptable. My Cadillac still jerks when shifting in 1,2 gear normal Characteristic of a Cadillac transmission is not acceptable. My Cadillac still jerks when shifting in 1,2 gear More

Perfection and Trust One is normally apprehensive when they take their car into service. You can trust Mark C. I told the "symptoms" of what the car was doing and we looke One is normally apprehensive when they take their car into service. You can trust Mark C. I told the "symptoms" of what the car was doing and we looked at the plan of attack. Who ever worked prior on my car did not tell me that I had a nail in the tire and it was just patched.. Reason for the leaking. I would trust Kat with telling me the truth and help me next time also. More

I recently had an issue with an extended warranty I purchased from you guys, I called the service department on a number of occasions and no one answered the phone. The time that I was able to get thro purchased from you guys, I called the service department on a number of occasions and no one answered the phone. The time that I was able to get through my call was never returned. I decided to go in person to try to resolve the issue and my information was taken down and told that a manager would call me with a solution. That call never came, I called again and talked to Rodney and he said he would follow up with me in a day or so. Well Rodney never followed up, till this day the issue was never resolved and this whole process started December 20,2019. More

Fantastic experience. Great people. Made it extremely easy to purchase my new truck. Highly recommend. Plenty of choices. They had the exact truck I wanted. easy to purchase my new truck. Highly recommend. Plenty of choices. They had the exact truck I wanted. More

Juan Fletes, was courteous and fast in getting my car serviced. Cashier person was courteous as well. Great! Service Thank You! Mark Service Dept. job well done. serviced. Cashier person was courteous as well. Great! Service Thank You! Mark Service Dept. job well done. More

Avo was very helpful and kept me informed while I waited for the new replacement of a stolen catalectic converter. I’d recommend Avo to anyone! for the new replacement of a stolen catalectic converter. I’d recommend Avo to anyone! More

pleasant experience I have been leasing cars at MK Smith for over 20 years so was a little hesitant to change but my lease experience went so well at Mark Christopher e I have been leasing cars at MK Smith for over 20 years so was a little hesitant to change but my lease experience went so well at Mark Christopher especially since my grandson was my salesman and helped me with all my concerns. More