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Mark Christopher Auto Center

Ontario, CA

4.5
10,121 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,121 reviews

December 14, 2019

Great customer service Excellent customer service which is rare to see nowadays usually when I go to service centers they aren’t that friendly that wasn’t the case here More

by NCL_CHAMBERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot remember the name of the service rep he was training Kat and they were both excellent
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 14, 2019

Avo assisted me with my vehicle. He was very helpful. Avo took it upon himself to advised me of my vehicle’ immediate and future needs. We went through the check off listed which help More

by PRAETORIAN238
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Dec 16, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 14, 2019

Love MCAC!! You guys are the best! Especially the Finance department and Greg Hess! Love my truck! Love the process! Love love love it here! Woo hoo! More

by NICKTURNER80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Jensen, Cassandra Meier
Dec 16, 2019 -

Mark Christopher Auto Center responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 13, 2019

Excellent service Your service and sales representatives are excellent. Very timely and courteous. My car runs very well. They are very clean. Very knowledgeable about More

by ROSIEMAE60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 13, 2019

Horrible experience. Taken advantage by service department. Spent thousands of dollars on repairs. My car is having the same issue again. Stay away from this dealership. O More

by Jn951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
December 13, 2019

Very unhappy with person I cannot give an oppinion nothing was explain to me of what if anything was done. I called after 7 hours to see if I could pick up my car. I got ther More

by MONICA.CAL20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Juan Fletes
December 13, 2019

excelent Excelente service friendly people fast service.they can help in our language , 16 years ago we bougt the first car with the dealer and i liked the ser More

by ROSIEAVI15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Jofre
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 13, 2019

Jackie was very helpful I called him to set an appointment with Jackie she took care of the rest had my truck back to me as soon as it was done which was in a couple hours an More

by franklozano.fl55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 13, 2019

No pressure We were assisted by Gil who listened to what we needed. We bought a used vehicle and the service was great. Thanks Gil, we will be back for our next v More

by CJLUCERO21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Gonzalez
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 13, 2019

Very Satisfied I’m really happy that Sandra the service advisor was very helpful and informative in every moment with every update she had I appreciate your help aga More

by alvarezd1987
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sandra
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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