Mark Christopher Auto Center

Thumbs up to everyone I dealt with Lloyd nd Alex. Both are top notch and treated me GREAT. Alex was very thorough in his explanation of things and just over all a HUGE help I dealt with Lloyd nd Alex. Both are top notch and treated me GREAT. Alex was very thorough in his explanation of things and just over all a HUGE help More

Amazing service! The quality of customer service is top notch. They were on time and my vehicle was delivered back I. The time that was quoted. I definitely would re The quality of customer service is top notch. They were on time and my vehicle was delivered back I. The time that was quoted. I definitely would recommend this dealership for service! More

Very good They keep you informed of what is going on with your vehicle . The service manager let me know that on saturday the transmission tech not in on weeken They keep you informed of what is going on with your vehicle . The service manager let me know that on saturday the transmission tech not in on weekend's More

Very disappointing I voiced my concerns with service manager Matt. His response to me in a nutshell was if I didn’t like the extremely high mark up cost for your service I voiced my concerns with service manager Matt. His response to me in a nutshell was if I didn’t like the extremely high mark up cost for your services then I have a choice to find someone else to fix my Escalade. I don’t ever plan to visit this dealership every again for purchase or service. I believe I was lied to about services and Matt was very dismissive with me. More

Oil change Was satisfied with service, however disappointed by tire rotation being pulled out of service, making it not the value it was and looking for alternat Was satisfied with service, however disappointed by tire rotation being pulled out of service, making it not the value it was and looking for alternatives places for services. More

My rep was great at assisting Awesome service rep all the work completed from recalled to other issues were resolved in one day which helped get my car back on the road. Only issu Awesome service rep all the work completed from recalled to other issues were resolved in one day which helped get my car back on the road. Only issue was no shuttle service. Suggest bringing service back More

Very professional and patient! Because Armando was very curtiuos and professional, he also treated me with respect! I am very satisfied with the service I received! I want to add Because Armando was very curtiuos and professional, he also treated me with respect! I am very satisfied with the service I received! I want to add that a young lady greeted at the door and helped me find Armando. Some other employees did not even say hello! More

Always a pleasure Getting my car serviced at Mark Christopher is always a pleasure. Up front it is easy to schedule an appointment and check in. Communications is alway Getting my car serviced at Mark Christopher is always a pleasure. Up front it is easy to schedule an appointment and check in. Communications is always timely and accurate. More

Service department The last few times I have been into the service department it’s always the runaround. If it’s not the normal warrantee that they always fight me on. I The last few times I have been into the service department it’s always the runaround. If it’s not the normal warrantee that they always fight me on. It’s also the extended warranty that they battle me on. Instead of helping out they make things more difficult. More

Comfortable experience. Good experience, didn’t feel pushed on. The call backs were answered quickly and all my questions were answered and efficiently. Enjoyable buying ex Good experience, didn’t feel pushed on. The call backs were answered quickly and all my questions were answered and efficiently. Enjoyable buying experience. Thank you. More