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Mark Christopher Auto Center
Ontario, CA
10,535 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,535 reviews
November 29, 2019
Great guys. Long wait. Great people. Super friendly. Nice ambience. The time it took to purchase a vehicle was way to long though. A good four plus hours to complete my purc Great people. Super friendly. Nice ambience. The time it took to purchase a vehicle was way to long though. A good four plus hours to complete my purchase. More
by MIXEGTI
Verified Customer
November 29, 2019
Excellent Service Our Service Advisor Nobu was thorough and followed up, Car needs a,new turbo, parts were ordered, and we will bring the car back for repairs next week Our Service Advisor Nobu was thorough and followed up, Car needs a,new turbo, parts were ordered, and we will bring the car back for repairs next week when the parts are in.... More
by Thomas T
Employees Worked With
Nobu and Sandra in Buick/Cadillac Service Dept
November 28, 2019
Oil change The service was really good it was kinda slow but it was crowded they made sure everyone was taken care of and got us out as soon as they could The service was really good it was kinda slow but it was crowded they made sure everyone was taken care of and got us out as soon as they could More
by yonettles60
November 28, 2019
Cylinder 2 misfire The dealership had the vehicle for 2 weeks, they never communicated with me the entire time what was going on. I finally called them and the aervice p The dealership had the vehicle for 2 weeks, they never communicated with me the entire time what was going on. I finally called them and the aervice person told me they are having trouble finding the problem or replicating the issues. The did not set the cruise control as we had told them was the contributing factor. I would not use them for anything again. More
by Brian
Employees Worked With
Dont remeber the service coordinater name.
November 28, 2019
No hassle! One of the very few dealerships I spoke to over the phone willing to actually talk numbers and not just try to force me into setting up an appointment One of the very few dealerships I spoke to over the phone willing to actually talk numbers and not just try to force me into setting up an appointment. More
by jeremymc1403
November 28, 2019
Awesome place The staff here are very courteous and have the sense of urgency to help you remedy any issues with your vehicle. I appreciate the help they provide. The staff here are very courteous and have the sense of urgency to help you remedy any issues with your vehicle. I appreciate the help they provide. More
by demac247
Employees Worked With
Nobu, Sandra and the very sweet receptionist in the waiting room.
November 28, 2019
Job well done For me personally it's always a pleasure to return to Mark Christopher's. This is my fifth vehicle that I perchance here, Elias has made it possible f For me personally it's always a pleasure to return to Mark Christopher's. This is my fifth vehicle that I perchance here, Elias has made it possible for me to return. Thank you Elias for your help More
by antonioroman101180
November 27, 2019
Always Great! Coming to this dealership for service is always great. Jackie is awesome. Setting up the appointment is easy and the communication is always excellent Coming to this dealership for service is always great. Jackie is awesome. Setting up the appointment is easy and the communication is always excellent. Always a pleasure. More
by LIZ
Employees Worked With
Jackie Klosky
November 27, 2019
Horrible experience I was lied to by staff. Did nothing to assist my issue. Forced me to use my insurance on a issue they could not prove was road damage. All in all horr I was lied to by staff. Did nothing to assist my issue. Forced me to use my insurance on a issue they could not prove was road damage. All in all horrible customer service. Not kind at all More
by Dvasquez916
November 27, 2019
Best service had a loaner ready to go Nobu in service has always been a pleasure. Will follow up on what is wrong with the vehicle in a timely manner. Will be back! Nobu in service has always been a pleasure. Will follow up on what is wrong with the vehicle in a timely manner. Will be back! More
by fakhouri00
Employees Worked With
Mike Cagey, Matt Torres
