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Mark Christopher Auto Center

Ontario, CA

4.6
10,256 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,256 reviews

October 23, 2019

Very professional Very professional, great service and met the schedule that was given. I have purchased vehicles and used service department many times. I would and ha More

by JOHNM17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie in service
Oct 24, 2019 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 23, 2019

The service department is very professional and very friendl y. My car was done on time and it was also washed. I would recommend Mark Christopher service to all More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert in the service department
Oct 24, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 22, 2019

Great Experience Nick and team took care of my purchase quickly and efficiently! It was an easy and straight forward sale. Look forward to purchasing next vehicle in a More

by LAXBLADERUNNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdelmesseh, Nick Jensen
Oct 23, 2019 -

Mark Christopher Auto Center responded

Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience completely painless. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 22, 2019

Sam was very professional and not a long wait. Happy with the results and outcome of my problem with my car. And I'm handicap and I received assistance with different employees and to my car. Thank More

by s.mart57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aceves
Oct 23, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 22, 2019

Fast Turnaround Nick returned our phone call at 2PM on Saturday. The car (a Cadillac XT5) and lease terms were agreed to by 4PM and the car was delivered to our home More

by PATDEPRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
Oct 22, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 22, 2019

Reassuring. The staff are very courteous,knowledgeable and efficient. My service appointments are like going to spa and being pampered🤗. I look forward to each a More

by mommagat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Oct 23, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 22, 2019

Work is done very well Great service just the only downfall is that the last two times I brought my car there they did not have the parts in stock and they had to make them More

by P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D s
Oct 23, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 22, 2019

Missing car items, follow-up avoided How ironic is it to send an email to a Mark Christopher employee with the title “Internet Sales Manager” and you send an email via the internet and th More

by MN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emeterio Nunez
Oct 22, 2019 -

Mark Christopher Auto Center responded

Thank you for bringing this to our attention so that we could rectify this situation. We have ordered the first-aid kit, wheel lock and tools for your vehicle. Please reach out to me directly so we can discuss your experience and move forward in a positive direction. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 22, 2019

First time visit.. Overall, the center and the people were great! No issues tgere. However, I was given a service quote and told it was "out the door!" So, that's what More

by Gil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu-Sandra
Oct 23, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 22, 2019

Amazing that’s why I choose mark Christopher My service writer is awesome Juan always goes the extra mile to make sure I am always up to date on my maintenance and happy with my service. He is th More

by Mario soto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Oct 23, 2019 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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