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Mark Christopher Auto Center
Ontario, CA
10,256 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,256 reviews
October 17, 2019
The service was great I schedule a vehicle do to my vehicle been Service. No vehicle was schedule for me to pick up. The ball was dropped when it come to car Scheduling I schedule a vehicle do to my vehicle been Service. No vehicle was schedule for me to pick up. The ball was dropped when it come to car Scheduling. More
by RAY-MEER
Verified CustomerEmployees Worked With
I don't remember I the person
October 16, 2019
Punctual, Friendly, professional! Robert was welcoming and professional. Called me to let me know my vehicle was ready for pick up in a timely manner. I appreciated the truck wash al Robert was welcoming and professional. Called me to let me know my vehicle was ready for pick up in a timely manner. I appreciated the truck wash also, it was dirty when I dropped it off and much nicer looking when I picked it up! More
by Rcampy8
Employees Worked With
Robert
October 16, 2019
Flawless Robert is one of the best CSRs I have ever felt with. Great attention to detail. You guys picked a good one there! Thanks! Best Regards Robert is one of the best CSRs I have ever felt with. Great attention to detail. You guys picked a good one there! Thanks! Best Regards More
by Danny
Employees Worked With
Robert
October 16, 2019
Straight forward and professional Had acceleration problems with car also received notice from g m to fix said issue appointment was made and car taken in for service car repaired with Had acceleration problems with car also received notice from g m to fix said issue appointment was made and car taken in for service car repaired with no issues More
by jaimegonzalezhorse
October 16, 2019
Great Customer Experience I got great Customer Service. One of the Managers had a Service Rep come out and help me right away. I was getting my window fixed and had it taped up I got great Customer Service. One of the Managers had a Service Rep come out and help me right away. I was getting my window fixed and had it taped up on my car. This caused the window to have sticky junk all over it. They fixed the window within an hour and a half in and out. I was very impressed. They also got all the sticky junk off my window which I was very thankful for. Everyone is very friendly and helpful. I take my GMC here for service regularly. More
by Cindy S.
Employees Worked With
Robert
October 16, 2019
Salesman and finance staff were top notch and very knowledgeable. Great dealership and this is my 5th truck from them.i will continue to buy here. Great service and totally satisfied. knowledgeable. Great dealership and this is my 5th truck from them.i will continue to buy here. Great service and totally satisfied. More
by louis.sharples321
Employees Worked With
Emad,and manny, Kyle Carey
October 15, 2019
Poor communication and follow up First bad experience after several visits. No follow up, no return calls as promised. Poor communication. Had to call back after failed promised for c First bad experience after several visits. No follow up, no return calls as promised. Poor communication. Had to call back after failed promised for callback More
by ANGELBERTO74
Employees Worked With
Juan Fletes
October 15, 2019
Outstanding! Great people to work with. The reason I gave this Rating and review was because our Sales Consultant was extremely nice and polite and made sure he answered all our questions. H The reason I gave this Rating and review was because our Sales Consultant was extremely nice and polite and made sure he answered all our questions. He did go over and beyond to make us feel comfortable and satisfied by answering all our questions and concerns. The price also was very good and we are happy with our purchase and look forward to having our car serviced by your dealership. Kudos to Martin! Please let him know that he is doing a Outstanding job! More
by S300SHARK
Employees Worked With
Martin Hernandez, Nevin Cordero
October 14, 2019
Terrible No Email, No return calls, Almost impossible to get answers when your available. Customer service was horrible. Misleading on what there doing for you No Email, No return calls, Almost impossible to get answers when your available. Customer service was horrible. Misleading on what there doing for your service needs. Not what you would expect from a luxury car dealer. More
by tamlb1970
Employees Worked With
Dario, Nobu
October 14, 2019
Amazing Service! We had the best experience purchasing our 2019 GMC Yukon from the Mark Christopher dealership. Greg was so kind, accommodating and professional. We a We had the best experience purchasing our 2019 GMC Yukon from the Mark Christopher dealership. Greg was so kind, accommodating and professional. We are thrilled with our purchase and highly recommend this dealership. More
by roxanneborges
