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Mark Christopher Auto Center

Ontario, CA

4.5
10,088 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,088 reviews

September 22, 2019

Getting my Chevy bolt EV Yesterday my father, my wife and myself, Had gone to see the Chevy bolt. The crew that worked with us were very professional and very straightforward. More

by bryan.sunderland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Mena
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 22, 2019

My first service The service was done in a good time frame even though it was done on a Saturday. I didn’t have to wait long when picking up my car, it was parked in a More

by VVARGA61698
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 21, 2019

Excellent personable service Had a great experience buying our car here. Will definitely come back when we are ready to replace our other vehicle. Jason worked hard to help meet o More

by T. Brianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry lee, Frank Villalobos
Sep 22, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 21, 2019

2019 Traverse I appreciated the speedy process at which Armando was able to make happen. Armando found the perfect car for my family and did all that he could to ma More

by jlschmidt80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 21, 2019

Fast quick service Took the truck in for an oil change, tire rotation, air filter, and cabin filter truck was done in less the 1.5 hours. Will be back soon with other tr More

by Dr.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 21, 2019

Appointment Had an appointment at 1 got out at 430 due to the fact an appointment does not mean a thing there hopefully next visit will be more promote More

by GEE8185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thanks for your great review, Gee. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 21, 2019

All the personnel were courteous, and knowledgeable. The service personnel are courteous very helpful in answering my questions regarding service available for my vehicle. I recommend this dealership for More

by SILVA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier, Gil Gonzalez
Sep 22, 2019 -

Mark Christopher Auto Center responded

Silva, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 21, 2019

Great Service as I've come to expect No waiting for appointment time, processed efficiently and waited the two hours as advised for the service work to be done. Car was washed and wait More

by LANS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabo
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 21, 2019

Adviser and service excellent Good service and adviser very knowledgeable and helpful. Did not over sell different services. Easy setup for appt and car service was completed on t More

by dcquan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 21, 2019

Very unsatisfied Car was left overnight to perform oil change and also work on issue of car feeling like it was going to stall when car engine goes into start stop sys More

by EDDIEMIR77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dario Gomez
Sep 25, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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