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Mark Christopher Auto Center

Ontario, CA

4.5
10,140 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,140 reviews

August 27, 2019

Happy to return Received great service with our previous chevys and was glad to return and find it continues to be great. Like the convenience of it being within wal More

by TAMMY.LAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure because my husband picked up car, Mike Cagey
Aug 29, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 27, 2019

The moment I walked in the dealership. Very friendly staff! If your looking for a great deal. Got see Sam Fakhouri, Emad Fakhoury! Mike bash! They have the best lowestest price’s in town! The cleanest used cars More

by Quattro4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emad Fakhoury Mike bash
Aug 29, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 27, 2019

GMC SIERRA AT4 purchase experience I had a great experience with Jason as my sales representative at Mark Christopher. I did not appreciate that after i finalized the deal how pushy and More

by LOUISROD5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 27, 2019

Great service Sandra is my service advisor she did a great job helping me explaining the process and handling my car. Fast and timly service. Parts was also great R More

by Bigsean07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dyllon and Robert in parts i believe , Cassandra Meier
Aug 29, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 26, 2019

Very rewarding Kyle was understanding of my needs & wants. Did push or pressure us. He was very patient & didn't rush me & waited until I was ready. More

by ernleese59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Carey
Aug 26, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 26, 2019

Recall was fine I was expecting a car wash but my truck was not washed and it wouldn’t have been a big deal if I wasn’t told it would be done but I was counting on it More

by Micheleroe
Recommend Dealer
Yes
Employees Worked With
Vincenzo Catalano
Aug 27, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 26, 2019

Great service department Ray @ service makes taking my service truck in for service easy and fast. And picking up my truck is just as easy and fast as well. More

by Bali pools
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 26, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 26, 2019

Satisfied Martin Hernandez really helped me out and took the time to make sure I was good with all the payments and deals I was getting I couldn't ask for a bet More

by MICHEALHERNANDEZ236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin hernandez
Aug 26, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 26, 2019

Very good Es muy bueno y a mi me ayudaron gracias. Y si lo recomiendo y el agente que me atendió muy amable y me a yudo More

by JESUS1286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Barragán
Aug 27, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 25, 2019

Service & warrenty work Had a 7am appointment, was 3rd in line to check in. The oil change service and 21 point inspection went well. The warranty work was also done to my sa More

by GMC truck fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, service dept.
Aug 27, 2019 -

Mark Christopher Auto Center responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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