Mark Christopher Auto Center

Everyone was friendly, had a great experience. I notice that they all work as a team. Everyone was great. They genuinely care about making sure your needs are met. They want to understand your need I notice that they all work as a team. Everyone was great. They genuinely care about making sure your needs are met. They want to understand your needs and your situation and help you with options. I will definitely recommend these guys. I walked away feeling good about the deal we made. Initially, we came in looking to get into a GMC Acadia and buy we decided on buying the bigger Chevy Traverse. We love the 2020 Premier redline edition. More

Was charged for “inspection” found nothing wrong The Escalade has a rough idle I was charged for inspection and they said nothing wrong.. I get in the vehicle and immediately feel the rough idle. Dis The Escalade has a rough idle I was charged for inspection and they said nothing wrong.. I get in the vehicle and immediately feel the rough idle. Disappointed More

NASCAR Finish For My 2017 ZL1 Camaro The wife took my ZL1 in for a the standard oil change. As usual, our service writer Ray took care of things. He and his.crew are ALWAYS on point makin The wife took my ZL1 in for a the standard oil change. As usual, our service writer Ray took care of things. He and his.crew are ALWAYS on point making sure everything is checked and rechecked. They got my wife out of there fast enough to avoid any extra auto purchases..(lol) More

Oil change and tire rotation Was met by a service writer and vehicle was taken in for service and the Work was done promptly and truck was washed without being asked. Was met by a service writer and vehicle was taken in for service and the Work was done promptly and truck was washed without being asked. More

Buying a new cadi Kyle was great. No hard sell willing to spend time to go over cars with me. Purchased an xt5 Cadillac but this survey does not give Cadillac as a opti Kyle was great. No hard sell willing to spend time to go over cars with me. Purchased an xt5 Cadillac but this survey does not give Cadillac as a option More

Awesome service Awesome service..friendly salespeople..clean atmosphere..going that extra mile to help ..was able to purchase what I really wanted..happy returning c Awesome service..friendly salespeople..clean atmosphere..going that extra mile to help ..was able to purchase what I really wanted..happy returning customer and will definitely recommend to friends and family. More

Replace wheel and tire I had an appointment to replace a ruined tire and possibly the sensor also. I was given the estimate of 1.5 hours and an estimated cost. About 2 hours I had an appointment to replace a ruined tire and possibly the sensor also. I was given the estimate of 1.5 hours and an estimated cost. About 2 hours later I received the message that the wheel also needed to be replaced. I was quoted a price, and I accepted it. About 1.5 hours later I was told it would be ready within the hour. I finally received notice 4.5 hours later from the original appointment that the car was ready. That was extremely poor service for someone with an appointment! By the way, the tire was already at the service department because I had ordered it the day before the appointment. So why the slow service to mount a tire???? Then I was presented the bill! It was approximately $100.00 more than I had been told. After asking for an explanation for the increased costs, Sandra Stevens said that she was sorry that she hadn't told me about some of the extra costs. Then she said that she would delete those costs. Then I noticed that the cost of the wheel was $50.00 more than I had been quoted. With some effort by Sandra and the parts department, that cost was changed. Then I noticed that they had not given me credit for the GM Rewards voucher that I had submitted. To end the story -- the bill was reduced to an acceptable figure closer to the estimates given. However, it was agreed upon only by MY efforts to question what they were charging! I DO NOT think that that is a trusting customer's job. I get my service at the dealer where I purchased my vehicle because I want to trust the service given. I have my doubts that I now have that trust with the Buick Service Department at Mark Christopher Auto Center. More

Great Service everytime Nobu and Dario are always great. They both are very thorough and do everything possible to help. I'm never left in the dark when it comes to the statu Nobu and Dario are always great. They both are very thorough and do everything possible to help. I'm never left in the dark when it comes to the status of my car. Excellent communication. They both are some of the best service advisors to deal with. I can always count on them for any service needs. Totally worth having my car serviced here. More

Nobu was excellent! My car was diagnosed same day and I didn’t even have an appointment. Repairs were completed on my vehicle the next morning and it rides like a new car My car was diagnosed same day and I didn’t even have an appointment. Repairs were completed on my vehicle the next morning and it rides like a new car again. More

Great Experience Couldn’t have ask for a more painless transaction . Most of the sales was done over phone vehicle was clean and ready when I arrived at dealership. Ve Couldn’t have ask for a more painless transaction . Most of the sales was done over phone vehicle was clean and ready when I arrived at dealership. Very friendly staff. Pretty cool the new desk top tablets to sign all of your documents. Vary easy to read! No fine print! Also very quick! More