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Mark Christopher Auto Center
Ontario, CA
10,121 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,121 reviews
July 27, 2019
Service visit Had an appointment at 8:40....Got in and out in less than an hour!!!...Was greeted by Julie within 5 minutes of being there Had an appointment at 8:40....Got in and out in less than an hour!!!...Was greeted by Julie within 5 minutes of being there More
by DEBBIEJOBIN
Verified CustomerEmployees Worked With
Bill in service and Julie in service
July 27, 2019
Great service with great customer care Service Department is nicely appointed, giving the customer confidence in the service they'll receive. Waiting area was roomy and comfortable with co Service Department is nicely appointed, giving the customer confidence in the service they'll receive. Waiting area was roomy and comfortable with coffee, tea and snacks while you wait. I even had an opportunity to visit Parts. The gentleman there was attentive and knowledgeable. Kudos to Dario my service representative. More
by KG
Employees Worked With
Dario
July 27, 2019
Great Service Service staff were all great! Car was ready in time annotated by Service Representative. Have been going to Mark Christopher since we purchased our Service staff were all great! Car was ready in time annotated by Service Representative. Have been going to Mark Christopher since we purchased our Cadillac CTS in 2009. Even met with a sales representative who was very helpful. More
by Aneta
Employees Worked With
Rick(?) Service Rep Chevy; Darius, Service Rep Cadillac; Johnathan - Sales, Frank Villalobos
July 27, 2019
It went well, better than expected The people worked with us until we reached an agreement. Didn’t really expect to end up with the vechicle that I wanted but they made it work The people worked with us until we reached an agreement. Didn’t really expect to end up with the vechicle that I wanted but they made it work More
by DAVIDVASQUEZ2
Employees Worked With
July 27, 2019
Satisfied customer The salesman had a great understanding of all the cars features and explained everything in detail. The finance manager, worked to get the deal I want The salesman had a great understanding of all the cars features and explained everything in detail. The finance manager, worked to get the deal I wanted with no pressure. More
by ALFIE00002
July 26, 2019
Eckbond Came in for eckbond. Gave me a courtesy car and kept me updated throughout the day. Very glad I chose Mark Christopher for my purchase. Came in for eckbond. Gave me a courtesy car and kept me updated throughout the day. Very glad I chose Mark Christopher for my purchase. More
by jechumacero
Employees Worked With
Krystal
July 26, 2019
Fast service They promised to return my truck at 12pm and they finished at 10:45am. Bill Morales was very nice and helpful, he offered the kids playroom when he sa They promised to return my truck at 12pm and they finished at 10:45am. Bill Morales was very nice and helpful, he offered the kids playroom when he saw my wife with the kids, they really enjoyed it. We had no idea the service department had a play room for kids, that pretty cool. Thanks More
by Evelinazatarain
Employees Worked With
Bill Morales
July 26, 2019
Chevy I like the job they always do when I bring my 2016 Tahoe for Sevices . The people are very nice and helpful.i would recommend it to family and friends I like the job they always do when I bring my 2016 Tahoe for Sevices . The people are very nice and helpful.i would recommend it to family and friends. More
by YEYABERE
Employees Worked With
Elias
July 26, 2019
Service Julie was very courteous and knowledgeable. She explained additional services that were recommended. The service was completed in a reasonable amount Julie was very courteous and knowledgeable. She explained additional services that were recommended. The service was completed in a reasonable amount of time and my truck was washed!!Julie More
by GRAMPLOX
Employees Worked With
Julie, service writer
July 26, 2019
Service on Silverado My experience with Jackie n service tech was great, had issue on my TPMS sensor not resetting after purchase of new tires n rims from 3 rd party. They My experience with Jackie n service tech was great, had issue on my TPMS sensor not resetting after purchase of new tires n rims from 3 rd party. They offered to take sensor from old tires n nstall in new tires More
by BURTJEFFREY55
Employees Worked With
Mike Cagey
