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Mark Christopher Auto Center

Ontario, CA

4.5
10,123 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,123 reviews

July 26, 2019

Service Julie was very courteous and knowledgeable. She explained additional services that were recommended. The service was completed in a reasonable amount More

by GRAMPLOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie, service writer
Jul 28, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 26, 2019

Service on Silverado My experience with Jackie n service tech was great, had issue on my TPMS sensor not resetting after purchase of new tires n rims from 3 rd party. They More

by BURTJEFFREY55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cagey
Jul 28, 2019 -

Mark Christopher Auto Center responded

Burt, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2019

Excellent Service I purchase all my vehicles at MC Auto. I do not think they could improve on any aspects of the Auto Purchase Experience. This is why I keep coming bac More

by LC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 25, 2019

Took Truck to do maintenance Service was ok, was surprised that the deal has nobody to greet customers. I had to go look for the service person to check my truck in. May it becaus More

by REDHOTSPIDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray in service
Jul 25, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2019

Awesome as always. Everyone is friendly, nice, and explain things to you. Service is awesome. They take the time to go over your problems and concerns. Great bunch of p More

by janums123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu Doman, Colleen SanFillippo
Jul 25, 2019 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2019

Oil change & tire rotation Scheduling the service on the website was simple. The service was expedient. Numerous notifications from the dealership site kept me informed and up t More

by rcrodrig22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 25, 2019 -

Mark Christopher Auto Center responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2019

Great customer service. Staff was great.. The staff stayed in communication with me regarding my concerns. The vehicle was repaired and and car cleaned in a timely manner. More

by jlessentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cadillac service manager.
Jul 25, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2019

Truck shutting off I had taken my truck to Mark Christopher a few weeks ago for a complete tune up, oil change, etc. and the truck seemed to be running fine for about a More

by mannyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Morales
Jul 26, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2019

Experience with purchasing Cadillac XT5 From the moment I walked into The showroom I knew I found the right place to purchase a new XT5 the entire team are #1 More

by Pamela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nevin Cordero, Nick Jensen
Jul 25, 2019 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 25, 2019

Schedule your appointment in advance! They may take walk-ins, but I always have a short, no-hassle, pleasurable experience when I book in advance. The staff is great, too. More

by MRODGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Jul 28, 2019 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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