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Mark Christopher Auto Center

Ontario, CA

4.6
10,380 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,380 reviews

September 06, 2019

service dept. Received great service. Nobu Domon answered all of my questions.Nobu informed me when mechanic found a problem so I could decide if I wanted extra wor More

by Escalade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Sep 06, 2019 -

Mark Christopher Auto Center responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Nobu as they will be happy to hear it! We look forward to working with you again in the future! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2019

Regular maintenance Got in a timely manner. All when well There facilities are very nice to wait in. They have vending machine and comfortable seating. We would recomme More

by TDYBR32350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer and cashier
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your review! We really appreciate your business and are so happy that our team could provide great service to you and your vehicle. We look forward to seeing you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2019

Exemplary Service I've always dreaded the car buying experience, until I met Joe and Mario. I new that I needed a larger vehicle for my family, but I was unsure of whic More

by Alexmpalafox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience at our dealership. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 06, 2019

Complete lease maintenance, level, tire review, oil change Service Advisor, Dario Gomez was 5 star plus in handling the thorough examination and completion of my car’s condition and needs. Dario did this with More

by Lois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez; Guillermo Jesus Hernandez Ve; Dylan Lopez
Sep 06, 2019 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2019

Armando that is in the fleet department was amazing. He took the time and showed me and my daughter many cars he was very understanding to our need to hurry and displayed the Costco buying program fully. More

by PAMY4562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this great review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 05, 2019

Finance and Sales Larry Lee was very accommodating in finance, Jose Jiminez was very helpful in teaching us to all the benefits of the vehicle. Thank you very much. More

by MARILOUTORRES2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lee and Jose Jiminez
Sep 06, 2019 -

Mark Christopher Auto Center responded

We are elated to hear about your positive experience! Our team works very hard to put the needs of our customers first. We look forward to helping you again in the future! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 05, 2019

Great service My service technician Jackie did an outstanding job on addressing my problems on the vehicle she was prompt and very courteous and took concern to m More

by DSGUNS45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you for the excellent review! It is great to know that Jackie was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2019

Amazing Rep Juan Fletes is the best of the best when it comes to service department representatives! Amazing guy! We Could not be any happier experience. More

by MGRN717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2019

Employee excellence Every one I spoke with performed excellent customer service. Very knowledgeable and helpful. Thanks so much. My appointment time was 9am, & at th More

by ANKUM9723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2019

Second time here and I am very pleases with customer service I bought the car from Rotolo, but their customer service was not very good. Mark Christopher Chevrolet has excellent service. Making appointments is More

by carlosarmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Sep 05, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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