
Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Alex is the person you must go to! Alex made the buying experience easy, fast and efficient. He did a great job connecting with both my wife and I. 10 out 10. RicardoPadilla Alex made the buying experience easy, fast and efficient. He did a great job connecting with both my wife and I. 10 out 10. RicardoPadilla More
No issues straight forward purchase. I've purchased 7 new vehicles from Reynolds in Covina where I live. After the new GM Chuck started NO MORE Deals his comment to me was we can't always I've purchased 7 new vehicles from Reynolds in Covina where I live. After the new GM Chuck started NO MORE Deals his comment to me was we can't always give customers what they want! I will never purchase from Reynolds again. Armando Nuno worked to get me a good & fair deal at Mark Christopher GMC he had the vehicle ready for my wife to look at and Test drive. excellent selection of vehicles to choose from. More
Good Sales experience The Salesman, Chris, was straight forward in his explanation of the vehicle, our options and the deal. This is the 4th vehicle leased from this dealer The Salesman, Chris, was straight forward in his explanation of the vehicle, our options and the deal. This is the 4th vehicle leased from this dealer by my family. More
Great experience Since day one I told Nick what I wanted and he and he delivered! He never tried to put me in a different vehicle. He listen to my wants. Since day one I told Nick what I wanted and he and he delivered! He never tried to put me in a different vehicle. He listen to my wants. More
Service was great. The service department was able to take my truck in the same day. Perform the service quickly, and get me back on the road. Thank you. The service department was able to take my truck in the same day. Perform the service quickly, and get me back on the road. Thank you. More
Poor service I got my truck serviced on 6/13/19 for an oil change and some minor manufacturing issues. I bought two trucks on 11/21/17 and spent over 100,000 dolla I got my truck serviced on 6/13/19 for an oil change and some minor manufacturing issues. I bought two trucks on 11/21/17 and spent over 100,000 dollars at your dealership. I was told I would get two free oil changes when I bought the truck however I did not know they had to be done before 24,000 miles. I understand there is a time frame, that is fine, but when I’m less than 50 ‘miles over the 24,000 you would think after I spent 100,000 dollars there might be a little leniency. Thee oil change isn’t what irritated me, like I said I understand their are rules and policies. The most irritating part was the fact that I was at the dealership for 6 hours waiting for an oil change and at the end of the service my truck was not washed because it was estimated to take another 45 minutes. I will not be returning to your dealership for any service isn’t the future and I will not be returning to your dealership to buy anymore vehicles. More
My car was damaged My car was only 10 days old I brought it in because we could not unlock it when I came to pick it up after them having it for 5 days it had damage to My car was only 10 days old I brought it in because we could not unlock it when I came to pick it up after them having it for 5 days it had damage to the mirror so they kept it for another 7 days. More
It's always great I love coming to this Chevy dealership for an oil change, the customer service is always wonderful.Juan is always helpful and friendly. I live in San I love coming to this Chevy dealership for an oil change, the customer service is always wonderful.Juan is always helpful and friendly. I live in San Bernardino and there is a Chevy dealership close to me. I did take it there once and the customer service was horrible, so I much rather drive to Ontario where I get treated great. More
Summers’ New Car On Monday my husband and I visited another store (another brand). I was so stressed and didn’t feel like they cared whether I purchased a car. We d On Monday my husband and I visited another store (another brand). I was so stressed and didn’t feel like they cared whether I purchased a car. We decided to visit Mark Christopher on Friday because we were very happy with the service department servicing my other car. When we arrived, we were greeted with friendly salesmen and a courteous receptionist. Colleen Sanfilippo was our sales rep. She made the entire process run smoothly for us. She answered all of our questions and guided us from the moment we walked in to the moment we drove out with our new car. I have purchased many new cars through the years, this was the first time I felt no stress and no pressure. Thank you Colleen for your expertise, patience, and friendliness throughout the entire process. The entire showroom was warm and friendly. Thank you to our Finance Manager, Nevin Dean Cordero who was also instrumental in our purchase. These guys/gals work hard and it is very much appreciated. I have shared my experience on social media with the wonderful video and picks you sent me. Thank you Mark Christopher Auto for having exceptional staff. More
Found an issue, solved the problem Brought car in for a few maintenance items and they found my water pump was leaking, they got me a loaner as it would take the day to fix it. It was r Brought car in for a few maintenance items and they found my water pump was leaking, they got me a loaner as it would take the day to fix it. It was ready by the next morning, covered by the warranty, and with the loaner I was able to to all the errands I had planned for the day. Great service. More