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Mark Christopher Auto Center

Ontario, CA

4.6
10,204 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,204 reviews

July 17, 2019

Not taken seriously Service rep did not bother to take me seriously or even explain in detail why he could not help or that he would try to talk to a manger about issue. More

by JORGE.CASAS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincenzo Catalano
Jul 19, 2019 -

Mark Christopher Auto Center responded

Jorge, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2019

It was a great experience, Colleen was great Colleen was the best, very patient and worked very hard to be sure I saw all of my options. I would recommend Mark Christopher and Colleen to anyone. More

by DSOROURI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen SanFillippo
Jul 16, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 16, 2019

Customer very satisfied The Service Department is always so attentive to me as a customer. They’re very honest and not overpriced!! The work is always completed on a timely m More

by dxmeraz12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Jul 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2019

Fast service The service employees are friendly and professional. The service was fast, my car was ready before The time that I was quoted. I received my car prom More

by CHEEPS2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t pay attention to his name
Jul 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2019

SUPER HAPPY WITH MR. GOMEZ"S SERVICE UPON MY ARRIVAL AT SERVICE I WAS GREETED BY MR.GOMEZ AND HE LISTEN TO MY ISSUE WITH MY ESCALADE . HE CALLED ME A FEW DAYS LATER AND I PICKED UP MY More

by FREDKIANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MR. GOMEZ IN SERVICE
Jul 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2019

Fast, efficient, and pleasant I called in for a last minute oil change and they were able to help me. They were informative and very helpful in my time there. More

by LCHINCHILLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Norman Edwards, Brian Noble, Nick Jensen, Devyn Reece, Kyle Carey
Jul 16, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2019

Great Service Took my car in for service and received great support from Mike. Mike was very informative and the car was finished without the expected time frame. More

by LAKDOGS04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Amersonis
Jul 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 15, 2019

Great dealership Any great company like Mark Christopher has to have good representation from its employees and Gerald Waters, Tony and Vince Catalano reflect that. More

by LILOMILO127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catalano and my first lease in 2016 Verano was with Gerald Waters , Vincenzo Catalano
Jul 23, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 15, 2019

Always receive great customer service! My vehicle is always thoroughly inspected and I immediately get notified if something else is in need of repair or replacement. Also offer shuttle ser More

by icmpatterns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu D.
Jul 23, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 15, 2019

The quickest purchase of my life! Nick worked w/ me in purchasing my Buick Enclave. He contacted me a month ago when I first inquired about a vehicle but I wasn't ready to purchase jus More

by Ricci Hodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jensen
Jul 23, 2019 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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