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Mark Christopher Auto Center

Ontario, CA

4.5
10,095 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,095 reviews

June 24, 2019

Alex is the person you must go to! Alex made the buying experience easy, fast and efficient. He did a great job connecting with both my wife and I. 10 out 10. RicardoPadilla More

by RICPAC18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Mark Christopher Auto Center responded

Thank you for your feedback, Ricardo. It's fantastic to know that Alex was able to make your car buying experience incredibly easy. We appreciate your business and hope you'll keep in touch for your future car needs. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 24, 2019

No issues straight forward purchase. I've purchased 7 new vehicles from Reynolds in Covina where I live. After the new GM Chuck started NO MORE Deals his comment to me was we can't always More

by RAYMOND.MATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback, Raymond! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 24, 2019

Good Sales experience The Salesman, Chris, was straight forward in his explanation of the vehicle, our options and the deal. This is the 4th vehicle leased from this dealer More

by billbarrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gonzalez
Jun 26, 2019 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 24, 2019

Great experience Since day one I told Nick what I wanted and he and he delivered! He never tried to put me in a different vehicle. He listen to my wants. More

by VANEPALOMO82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Lopez, Nick Jensen
Jun 26, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 24, 2019

Service was great. The service department was able to take my truck in the same day. Perform the service quickly, and get me back on the road. Thank you. More

by gavin.singleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Aceves
Jun 26, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 23, 2019

Poor service I got my truck serviced on 6/13/19 for an oil change and some minor manufacturing issues. I bought two trucks on 11/21/17 and spent over 100,000 dolla More

by vince.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure what employees
Jun 24, 2019 -

Mark Christopher Auto Center responded

Thank you for alerting us to this issue, Vince. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2019

My car was damaged My car was only 10 days old I brought it in because we could not unlock it when I came to pick it up after them having it for 5 days it had damage to More

by REPP004
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Have no idea
Jun 24, 2019 -

Mark Christopher Auto Center responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

June 22, 2019

It's always great I love coming to this Chevy dealership for an oil change, the customer service is always wonderful.Juan is always helpful and friendly. I live in San More

by HONEYV89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Jun 24, 2019 -

Mark Christopher Auto Center responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2019

Summers’ New Car On Monday my husband and I visited another store (another brand). I was so stressed and didn’t feel like they cared whether I purchased a car. We d More

by ESTHERSUMMERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nevin Cordero, Colleen SanFillippo
Jun 24, 2019 -

Mark Christopher Auto Center responded

Thank you for recognizing your experience at Mark Christopher Auto Center, Esther. I am glad that Colleen was able to show you what we strive to deliver. Always feel free to call or stop by if there is anything else we can do to help you. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2019

Found an issue, solved the problem Brought car in for a few maintenance items and they found my water pump was leaking, they got me a loaner as it would take the day to fix it. It was r More

by adelvik
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Jun 24, 2019 -

Mark Christopher Auto Center responded

We cannot thank you enough for this glowing review, Adelvik! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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