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Mark Christopher Auto Center

Ontario, CA

4.5
10,176 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,176 reviews

June 12, 2019

Hummer service Another great service experience at Mark Christopher. The team was pleasant and professional as always. Thanks for the excellent work on keeping my Hu More

by HummerMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Jun 12, 2019 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 11, 2019

first service service was great except forgot to put on from plate. finished fast. couldn't do car wash because for some reason, but still ok. Overall happy More

by MARKPS376
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 11, 2019 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 11, 2019

Amazing experience with Norman! We bought a Buick Encore as a starter car for our daughter. As usual Norman was spot on for understanding our needs and both we and our daughter grea More

by SALMAN CHAUDHRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Edwards
Jun 11, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Salman. We are very happy to hear that we could provide you with a third car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 10, 2019

Great ; the Team knows what needs to get completed and they work with my travel schedule...Having trouble meeting to your 25 word requirement; very pleased More

by GREGERICKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Too much work; I'm done> either receive or delete
Jun 10, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your review, Greg! Happy customers are our goal and our mission and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 10, 2019

great experience We had our car serviced and they were very accommodating and always kept us in the loop regarding services performed to the car, it did take a bit lon More

by Vict0r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Jun 10, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 09, 2019

Excellent family dealership !@ One of the best dealerships i have dealt with! It feels like everyone is honest abd friemdly there!! Great deals and there was tons of inventory on th More

by darylsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 09, 2019

Love Mark Christopher Auto Center-- This time it to long to get my Yukon back- but they should have told me that the had to go get Brake light because it was not in stock in the auto c More

by elizabethc1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Morales
Jun 09, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 09, 2019

Over all service was good but no car wash was provided and charges for service is higher than other dealer. Need to lower the price and labor charges. More

by sarwarmb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not on the list
Jun 10, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Jun 11, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 09, 2019

Traverse Purchase Was helped by Jesse which by referral and I was not disappointed. Such a sweet guy and felt like he honestly was trying to help me out. Being in the s More

by CHRIS.BUENROSTRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Reyna
Jun 09, 2019 -

Mark Christopher Auto Center responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 08, 2019

Outstanding Service! I would go out of my way to refer someone to Mark Christopher Chevrolet because of the amazing service I get when I take my vehicle in for service. More

by pre507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aceves
Jun 09, 2019 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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