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Mark Christopher Auto Center - Service Center
Ontario, CA
6,322 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,322 Reviews of Mark Christopher Auto Center - Service Center
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May 01, 2025
Took my car in for the first service! Went well - They did the software updates and free first services. No issues reported, didn't take long and the staff were informative. Went well - They did the software updates and free first services. No issues reported, didn't take long and the staff were informative. More
by paul
Verified CustomerEmployees Worked With
Cesar Cardenas
April 28, 2025
Juan is awesome. Always is. The service is frustrating. I came in for a screen issue. After the repair, a different screen issue showed up. Fought it back. After tha Always is. The service is frustrating. I came in for a screen issue. After the repair, a different screen issue showed up. Fought it back. After that repair, daily I get a message about some installation failed. On top of that, there is a constant clicking in my dash, sounds like it is behind the screen. More
by Nick
Employees Worked With
April 26, 2025
Chelsey was great. The oil change and tire rotation was fast and easy. The wait was minimal The oil change and tire rotation was fast and easy. The wait was minimal More
by JESSCOFF5
Employees Worked With
April 26, 2025
Got my car in and out and was very good with communication great experience no hassle communication great experience no hassle More
by THONIOX11
Employees Worked With
April 25, 2025
I am glad I came back to Mark Christopher because the service is always the best. They clearly emphasize customer service with their employees. Unfortunately I’ve moved about 35 miles away from this deal service is always the best. They clearly emphasize customer service with their employees. Unfortunately I’ve moved about 35 miles away from this dealership which makes it less ideal but after going to dealerships that were closer to me in the OC/LA area, I find myself going back to Mark Christopher because of the great service from Nick Polytarhos and Avo from their service department. They diagnosed my truck much quicker than anyone else, got me a rental and made the process smooth. More
by ADANMUNOZ15
April 24, 2025
Always going out of the way to help us. On point with explaining things and keeping us updated On point with explaining things and keeping us updated More
by NMFENTER1
April 19, 2025
Liz was amazing in attending my concern. The service required was completed in an expedited timely manner. Awesome! The service required was completed in an expedited timely manner. Awesome! More
by maxavalos53
Employees Worked With
April 18, 2025
Mark Christopher is my trusted Auto Center for my Cadillac and Chevy Truck. It was unfortunate that my experience with Dario Gomez was NOT the same. I hope to have another service member next time I Cadillac and Chevy Truck. It was unfortunate that my experience with Dario Gomez was NOT the same. I hope to have another service member next time I return (i.e., poor attitude at greeting, asked me to email him MC Cadillac svc coupons as if I was trying to get over on him. Then made the statement "we will only honor one", then no updates, when my car was ready, I'm the one who had to come out to find out the status after 2 1/2 hours) Overall extremely poor experience. More
by HBALTAZAR
Employees Worked With
April 18, 2025
Great service overall. , Leslie was very kind and professional. The technician Brandon took the time to drive with me and help pin point the problem. , Leslie was very kind and professional. The technician Brandon took the time to drive with me and help pin point the problem. More
by egonzalez23
Employees Worked With
