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Juan Fletes
Juan Fletes at Mark Christopher Auto Center

Juan Fletes

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
68 Reviews
4.7

68 Reviews

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68 Reviews of Juan Fletes

April 27, 2026

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Juan was very professional and courteous, fast service and received my car back when it was quoted. More

by livnmac
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Recommend Dealer
Yes
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Apr 27, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m delighted to hear that Juan provided you with professional and courteous service and that your car was returned as quoted. I appreciate your feedback, and we look forward to assisting you again at Mark Christopher Auto Center! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 24, 2026

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Since the first moment I reached out to dealer everyone has been courteous and mindful of my time. I been very blessed with my experience from Juan and Mario More

by torresfam5
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Yes
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Apr 24, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that your experience at Mark Christopher Auto Center was positive and that Juan and Mario provided you with excellent service. We appreciate your kind words and look forward to welcoming you back soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 16, 2026

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Average dealer ship nice waiting areas but they take your entire life to don anything. Wait time are out of control. 2 weeks ago I waited 3 hours for an oil change. Where did you go for the oil the Middle Ea More

by Matt67227
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Yes
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Apr 17, 2026

Mark Christopher Auto Center responded

Thank you for taking the time to share your experience with us. Matt. I understand that waiting times can be frustrating, and I appreciate your feedback regarding the service you received at Mark Christopher Auto Center. We strive to provide timely service and will take your comments into consideration to improve our processes. If you have further concerns or would like to discuss your experience in more detail, please feel free to reach out to me directly. We hope to have the opportunity to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 15, 2026

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Friendly staff. The vehicle was well taken care of with all concerns addressed. Attentive management team. More

by ltoons07
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Nobu Damon , Erika Hernandez

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Apr 15, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your kind words about our friendly staff and attentive management at Mark Christopher Auto Center. I'm glad to hear that your vehicle was well taken care of and all your concerns were addressed. We look forward to seeing you again for your future automotive needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 05, 2026

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They were very helpful and respectful due to my situation with a breathalyzer in my truck. More

by bheeney721
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Recommend Dealer
Yes
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Apr 06, 2026

Mark Christopher Auto Center responded

Thank you for your kind words! I’m glad to hear that you found us helpful and respectful regarding your situation with the breathalyzer in your truck. At Mark Christopher Auto Center, our team strives to provide the best service to all our customers. I appreciate your feedback, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 05, 2026

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Very good customer service , I would like to know a little bit more details about the process More

by joseluisderugama
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Sam Fakhouri, Edy Lopez, Dino Picanzo, Javier Juarez, Cesar Luna, Sam Abdelmesseh

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Apr 05, 2026

Mark Christopher Auto Center responded

Thank you for your feedback, Jose. I’m glad to hear you had a great experience with our customer service at Mark Christopher Auto Center. If you’d like more details about the process, please feel free to reach out, and we will be happy to provide you with the information you need. We look forward to assisting you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 14, 2026

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My experience with this dealership is with the service department. I've numerous repairs and everytime Juan was very courteous and helpful. I will be a returning customer. More

by Dan
Recommend Dealer
Yes
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Mar 14, 2026

Mark Christopher Auto Center responded

Dan, thank you for your wonderful review! I'm excited to hear about your positive experience with our service department and that Juan provided you with courteous and helpful service. I appreciate your feedback, and we look forward to welcoming you back to Mark Christopher Auto Center for your future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 05, 2026

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Service department was great got me in and out real quick. they had all the parts in stock so the job was completed real quick More

by RLOPEZ24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Cesar Luna, Joe Lopez

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Mar 06, 2026

Mark Christopher Auto Center responded

Thank you for your positive feedback! I'm thrilled to hear that our service department at Mark Christopher Auto Center was able to get you in and out quickly, and that we had all the parts you needed in stock. I appreciate your support, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 26, 2026

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Employee Rating

Juan is fantastic and the reason I continue to go back to Mark Christopher. I should see if he wants to come work for me! More

by Nick
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 26, 2026

Mark Christopher Auto Center responded

Thank you for your kind words, Nick! We’re glad to hear that Juan has made such a positive impression on you during your visits to Mark Christopher Auto Center. I truly appreciate your loyalty, and we look forward to seeing you again soon! If you need anything in the meantime, feel free to reach out. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2026

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Employee Rating

Everyone in all departments is very helpful, from service to sales. Great experience for anyone getting service done on their vehicle. More

by yhoyuela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Cesar Luna, Joe Lopez

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Feb 19, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with us at Mark Christopher Auto Center and that our team across departments made a positive impact. I appreciate your support, and we look forward to seeing you again for any service needs in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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