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Juan Fletes
Juan Fletes at Mark Christopher Auto Center

Juan Fletes

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
72 Reviews
4.7

72 Reviews

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72 Reviews of Juan Fletes

May 16, 2026

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Employee Rating

great dealership clean and organized had a good relationship on my vehicle progress until it was finished More

by pf2065
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon

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May 16, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience at Mark Christopher Auto Center and that you appreciated the cleanliness and organization of the dealership. It’s fantastic to know that you felt informed throughout your vehicle's progress. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 14, 2026

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As mentioned, I have previously gone to the Riverside dealership and absolutely do not recommend that dealership to anyone. Your dealership has never let me down. More

by FRANMORAN9
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tony Lopez, Javier Juarez, Joe Lopez

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May 14, 2026

Mark Christopher Auto Center responded

Thank you for your kind words, Fran! I truly appreciate your loyalty to Mark Christopher Auto Center and am thrilled to hear that we have consistently met your expectations. If you ever need assistance or have any questions, please don't hesitate to reach out. Our team looks forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2026

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Mark Christopher is the best dealer they always are friendly and communicative thank you for the help. More

by EDDIEBRADY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna , Eddie Brady

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May 08, 2026

Mark Christopher Auto Center responded

Thank you for the fantastic review, Eddie! I'm thrilled to hear that you had a great experience at Mark Christopher Auto Center. Our team prides itself on being friendly and communicative, and I truly appreciate your kind words. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 05, 2026

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took my vehicle in for a oil leak did a great job diagnose the problem very satisfied with the work that was performed More

by pf2065
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 06, 2026

Mark Christopher Auto Center responded

Thank you for your kind words! I’m thrilled to hear that you were satisfied with the diagnosis and the work performed on your vehicle regarding the oil leak. At Mark Christopher Auto Center, we strive to provide excellent service, and your feedback means a lot to us. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 27, 2026

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Juan was very professional and courteous, fast service and received my car back when it was quoted. More

by livnmac
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Recommend Dealer
Yes
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Apr 27, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m delighted to hear that Juan provided you with professional and courteous service and that your car was returned as quoted. I appreciate your feedback, and we look forward to assisting you again at Mark Christopher Auto Center! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 24, 2026

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Since the first moment I reached out to dealer everyone has been courteous and mindful of my time. I been very blessed with my experience from Juan and Mario More

by torresfam5
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Recommend Dealer
Yes
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Apr 24, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that your experience at Mark Christopher Auto Center was positive and that Juan and Mario provided you with excellent service. We appreciate your kind words and look forward to welcoming you back soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 16, 2026

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Employee Rating

Average dealer ship nice waiting areas but they take your entire life to don anything. Wait time are out of control. 2 weeks ago I waited 3 hours for an oil change. Where did you go for the oil the Middle Ea More

by Matt67227
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 17, 2026

Mark Christopher Auto Center responded

Thank you for taking the time to share your experience with us. Matt. I understand that waiting times can be frustrating, and I appreciate your feedback regarding the service you received at Mark Christopher Auto Center. We strive to provide timely service and will take your comments into consideration to improve our processes. If you have further concerns or would like to discuss your experience in more detail, please feel free to reach out to me directly. We hope to have the opportunity to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 15, 2026

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Employee Rating

Friendly staff. The vehicle was well taken care of with all concerns addressed. Attentive management team. More

by ltoons07
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Nobu Damon , Erika Hernandez

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Apr 15, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your kind words about our friendly staff and attentive management at Mark Christopher Auto Center. I'm glad to hear that your vehicle was well taken care of and all your concerns were addressed. We look forward to seeing you again for your future automotive needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 05, 2026

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Employee Rating

They were very helpful and respectful due to my situation with a breathalyzer in my truck. More

by bheeney721
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 06, 2026

Mark Christopher Auto Center responded

Thank you for your kind words! I’m glad to hear that you found us helpful and respectful regarding your situation with the breathalyzer in your truck. At Mark Christopher Auto Center, our team strives to provide the best service to all our customers. I appreciate your feedback, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 05, 2026

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Employee Rating

Very good customer service , I would like to know a little bit more details about the process More

by joseluisderugama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Sam Fakhouri, Edy Lopez, Dino Picanzo, Javier Juarez, Cesar Luna, Sam Abdelmesseh

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Apr 05, 2026

Mark Christopher Auto Center responded

Thank you for your feedback, Jose. I’m glad to hear you had a great experience with our customer service at Mark Christopher Auto Center. If you’d like more details about the process, please feel free to reach out, and we will be happy to provide you with the information you need. We look forward to assisting you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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