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Juan Fletes
Juan Fletes at Mark Christopher Auto Center

Juan Fletes

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
87 Reviews
4.7

87 Reviews

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87 Reviews of Juan Fletes

August 30, 2026

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I've been coming here for over 9 years, and never had the experience I've experienced with the service Department and my high mileage vehicle. More

by RICOSFEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Chelsea Jose, Nobu Damon

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Aug 30, 2026

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate your loyalty to Mark Christopher Auto Center over the past nine years. It's important to me to hear about your experience with our service department and your high mileage vehicle. If you have specific concerns or would like to discuss your experience further, please feel free to reach out to me directly. I am here to help and ensure a great experience moving forward. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 26, 2026

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Great experience. This was our 3rd vehicle bought from Mark Christopher Chevy. We will be back for our next vehicle. More

by RRBOWYER
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 27, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your loyalty and am thrilled to hear about your great experience with us at Mark Christopher Auto Center. We look forward to assisting you again for your next vehicle. Safe travels until then! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 20, 2026

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It is because of the service department that I am so loyal that I continue to come to MCAC More

by JOHN.EWART
Service Price Transparency
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Recommend Dealer
Yes
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Aug 20, 2026

Mark Christopher Auto Center responded

Thank you for your kind words, John! I’m thrilled to hear that our service department has earned your loyalty to Mark Christopher Auto Center. We strive to provide the best service possible and appreciate your continued trust in us. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 13, 2026

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Excellent Service I had my 2025 Silverado 1500 3. 0L Duramax serviced here, and Juan Fletes did an outstanding job as my service advisor. He was professional, knowledgeable, and kept me updated throug More

by RAMIMAHROOM279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Sam Fakhouri, Jason Ho, Jeff Rizzi, Nate Heath, Dino Picanzo, Avo Injian, Sam Abdelmesseh, Lloyd Beardsley

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Aug 14, 2026

Mark Christopher Auto Center responded

Thank you for your review, Rami! I’m happy to hear you had an excellent experience with your 2025 Chevrolet Silverado 1500 at Mark Christopher Auto Center. Juan is indeed a valuable member of the team, and it's great to know he provided you with the professional and attentive service you deserve. We appreciate your recommendation and look forward to seeing you again for your future service needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 10, 2026

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Bought our Denali and had a great sales team, when we took the truck to get its first oil change we were very happy with the service team and how quickly they got the truck back To us More

by AANDNTRUCKING
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 11, 2026

Mark Christopher Auto Center responded

Thank you for your review! I’m glad you had a great experience with our sales team at Mark Christopher Auto Center, and that you were pleased with the service during your Denali's first oil change. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 10, 2026

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Bought our Denali here and had a great sales person additionally recently took my car to get the first oil change and was very happy with the service. More

by AANDNTRUCKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 11, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear you had a great experience buying your Denali and that you were satisfied with our service during your first oil change. We look forward to assisting you again at Mark Christopher Auto Center in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 03, 2026

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Everyone was very helpful. The serviced and fixed my car to my standards & everything was clearly noted at check out. More

by michellebeans
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna

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Aug 03, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Michelle! I’m delighted to hear that everyone at Mark Christopher Auto Center was able to meet your standards and provide clear communication during your visit. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2026

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I didn’t have any issues. Everyone was respectful and responsive, and the car was cleaned. Thank you. More

by a.barjani
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Morales, Sam Abdelmesseh

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Jul 25, 2026

Mark Christopher Auto Center responded

Thank you for your kind words! I’m thrilled to hear that you had a positive experience at Mark Christopher Auto Center. We strive to provide respectful and responsive service, and am glad to know you appreciated the cleanliness of your vehicle. Looking forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 01, 2026

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My questions are always answered when I have one and appointments are always available when I need one. More

by moniquemarquez90
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Recommend Dealer
Yes
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Jul 02, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful feedback, Monique! I'm glad to hear that your questions are always answered and that appointments at Mark Christopher Auto Center are convenient for you. I appreciate your support, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 26, 2026

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I appreciated working with Nobu Domon in service. He was very polite and very helpful. More

by DON@WALLACEANDWALLACE.NET
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon

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Jun 27, 2026

Mark Christopher Auto Center responded

Thank you for your kind words, Don! I’m thrilled to hear about your positive experience with Nobu in our service department. At Mark Christopher Auto Center, we strive to provide excellent service, and it's great to know our team met your expectations. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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