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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,215 Reviews

6,215 Reviews of Mark Christopher Auto Center - Service Center

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July 13, 2022

Very nice, was threw in a timely manner, made recommendation what need to be done to my car More

by Magee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 15, 2022 -

Mark Christopher Auto Center responded

We truly appreciate you taking the time to write about your experience at our service department, Magee . We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 13, 2022

My car is very very important to me and my well being they did a great job. More

by rpattersonb10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 15, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2022

Very happy with the warranty work just performed on my Cadillac. They provided a loaner while the work was being done which made this situation far less of an inconvenience. More

by TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan in Service
Jul 14, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2022

The wait to check in was short and I’m sure they completed my oil change competently. However, the customer service was lacking. I felt rushed and was repeatedly cut off when trying to ask questions More

by Cpaciulli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 18, 2022 -

Mark Christopher Auto Center responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 10, 2022

Kept me waiting for a part, They hung up when I called about it. Waited 6 months and went elsewhere. Got the part in a couple weeks including installation. More

by supermart6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 14, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 10, 2022

Good service personnel and efficient work. Pricing high. Good help. Cesar was a good service person. More

by Cobwebs4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Jul 12, 2022 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 10, 2022

AVO is the best service advisor I ever had. I only deal with AVO because his communication and professionalism is the best around More

by KRAJEWSKI8088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Jul 12, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 10, 2022

Miss the car wash you use to do when servicing my vehicle. Everything else A okay. More

by CUCAMONGAJAMES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Jul 12, 2022 -

Mark Christopher Auto Center responded

Thank you for this review! I really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 10, 2022

Clean, helpful, always greeted with a smile. Easy to navigate where you need to go for service. If you have any questions, someone is there to help. NO passing the buck to someone else. Very fri More

by KELZBENZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo, Vincenzo Catalano, Frank Villalobos, Tony Catalano, Matt Torres
Jul 12, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 09, 2022

Advisor Dario Gomez didn’t provide Cust service and didn’t meet expectations at all. Advisor didn’t follow up to informed me that my vehicle will need to stay a day long. I contacted service dept at 3: More

by CHULLA1000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Darío Gómez
Jul 14, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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