Mark Christopher Auto Center - Service Center

I make an appointment everything and I still end up having to wait 5 hrs for an oil change. I scheduled one for 8:30am and that still didn't matter. I was told they don't go by appointments so why does having to wait 5 hrs for an oil change. I scheduled one for 8:30am and that still didn't matter. I was told they don't go by appointments so why does it allow me to do it on my cheve app.? More

The service for my vehicle was excellent! !! And especially the courtesy wash afterwards. Of course they'll ask you first. !! And especially the courtesy wash afterwards. Of course they'll ask you first. More

Mark, Christopher is always a great dealership. I’m on my second vehicle and they always deliver on time. Staff is great and would recommend them for everyone. I’m on my second vehicle and they always deliver on time. Staff is great and would recommend them for everyone. More

It is because of the great service I always receive from my service advisor Juan Fletes that keeps me coming back. my service advisor Juan Fletes that keeps me coming back. More

Great service, i received my vehicle with a quick turnaround. The service advisor was easy to communicate with. turnaround. The service advisor was easy to communicate with. More

Javier was great , he keep in touch daily. It took to long to get the part It took to long to get the part More

Fantastic service and really professional and pleased with the staff on all there efforts and knowledge with the staff on all there efforts and knowledge More

Except for warranty issues, I will not be returning to this Cadillac dealership. I made an appointment and took my Escalade in for a routine maintenance service (oil change, lube, tire rotation). Despit this Cadillac dealership. I made an appointment and took my Escalade in for a routine maintenance service (oil change, lube, tire rotation). Despite having an appointment, I was told it would be 3 hours. They offered no shuttle service so I could return to my office nor to pay for any Uber. It turned out that they took over 4 hours to complete the service. When I inquired why it took so long, I was told they were short on mechanics. Had I known all of this beforehand, I would have made arrangements for a ride. Also, staff wasn't very friendly. I've purchased 3 high-end vehicles from this dealership and expected better service than that. Very dissappointed. More

The Service is always great and Julie Escobar is the best in the business bar none in the business bar none More

awesome service, waiting area is very clean and it was nice they had a area for my toddler to hang out in with small table and chairs so she could color. Leslie help us and was very nice and helpful ! nice they had a area for my toddler to hang out in with small table and chairs so she could color. Leslie help us and was very nice and helpful ! More