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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,199 Reviews

6,199 Reviews of Mark Christopher Auto Center - Service Center

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May 19, 2022

Need shuttle service or loaner car or uber voucher. I have Mercedez Benz and the dealership provide loaner or Uber voucher if loaner is not available I believe dealership is using covid as an excuse t More

by Daniel.jokmels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
May 23, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 19, 2022

in for an oil change. Decided to wait. Told it could take up to an hour and a half. They were done in 40 minutes with tire rotation. Very happy with service More

by IVALEETEXAS.123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ceasar
May 23, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 19, 2022

Took in my dads Buick Encore because the car was not running correctly. The service department was great that opened up early which was very convenient for me, Erik helped me every step of the way, he i More

by Luismc727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
May 23, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 19, 2022

Ray was extremely helpful when I made my appointment, called me right back to verify appointment, and checked me into line when I arrived. This was by far the best experience that I’ve had with this deal More

by Lorrieguzzy
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
May 23, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 19, 2022

Excellent- professional, courteous and informative. Avo was fantastic! Service Center waiting room was clean and quite and I was able to work remotely. More

by HBALTAZAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
May 23, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 19, 2022

Good service good people and berry clean work I well recommended this dealer to my friends More

by vinny.2ch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 18, 2022

I purchased a vehicle from a nearby dealership whose service was horrible and decided to try Mark Christopher. I was not disappointed. In fact it was probably one of my best service experiences. You de More

by jonesasylum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar and young ladies name I don't recall
May 20, 2022 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 17, 2022

Scheduled an appointment I arrived a little late but they serviced my car on a timely manner fast and very professional More

by RANGELORTR3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar cardenas ( not sure )
May 19, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 17, 2022

This dealership has people there that will do whatever it takes to make you feel satisfied with the work being done. More

by deefoxx72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu
May 19, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 16, 2022

This dealership is awesome the staff there is very helpful in helping me out accordingly More

by Primetimemiller66@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Silva
May 17, 2022 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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